Contact Osia Smart App Customer Service

Why should I report an Issue with Osia Smart App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Cochlear Bone Anchored Solutions AB to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. So I would say this app is not the greatest.This app provides access to processor controls only! Android users have ZERO bluetooth access to their mobile devices! Very disappointing! Is there any timeline for when android devices will be added? My phone is less than a year old, and it's one of the most popular Samsung devices.

2. When I change the settings for the Osia, the top bar on the phone flashes very fast in black and white like diagonal lines and looks like the vertical resolution is out.

3. But does tell the battery life, and if u have the osia 2 "on" when u lose it the find feature can narrow the location down.

4. This app is very important and needs to be cleaned up and become more usable.Does not work well on my Motorola Android, to the point of being useless.

5. I have bilateral OSIA implants but when I change programs or adjust the EQ section it only changes one side.

6. I would think for the price of these units the app would be functional on phones other than samsung galaxyEdit: thanks for moving the bottom set of buttons upwards so they don't sit behind the virtual navigation buttons.

7. Cochlear went into design with Apple, and thus punishes all those that refuse to convert to the Apple controlled world.

8. The cochlear osia is compatible with Apple.

9. Keep getting message that states Osia Smart has stopped.

10. The Osia location service can't locate my Osia on the map.

11. When I send feedback I get no response as to why this is happening.Straight messed up site ,I e not used my phone's yes new phones .

1. Fix Osia Smart App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Osia Smart App: Restarting the app will resolve most errors.
2. Update the Osia Smart App App. Here is how:
   1. On Android goto PlayStore » Search for "Osia Smart App" » Open Osia Smart App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Osia Smart App » click "UPDATE".
3. Clear Osia Smart App app cache: Clearing cached data will force your app to retrieve the latest data directly from Osia Smart App servers.
   1. On Android, goto Settings » Apps » Select "Osia Smart App" » click Storage » click "Clear Cache".
4. Check Osia Smart App app permissions. If any of these permissions required to use your device's features are disenabled, Osia Smart App might not work.
5. Uninstall and reinstall Osia Smart App. If nothing else has worked, completely uninstall Osia Smart App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Osia Smart App not working

2. Fix Osia Smart App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Osia Smart App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Osia Smart App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Osia Smart App may not be able to connect to the Internet when running in the background.