Contact Ba Customer Service

Why should I report an Issue with Baby Monitor TEDDY?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Apirox, s.r.o. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Thanks for the app.Great online baby monitor, this programm can solve the biggest problems with your kid (or kids), with help of this baby monitor, now I have much more free time on my own needs.

2. It said baby monitor but it works for anything you need to keep an eye on, weather it be a child, parent or even a pet that needs to be looked after all the time...Unable to use now.

3. Great video and audio.I thought this was a great way to use the old phone that was just laying around to help me keep an eye on my elderly parent who had a stroke and can not be by himself.

4. 2 stars until (installation problems are) fixed.I love the concept, the ease and video quality....but if I switch to another app TEDDY disconnects with the annoying siren and I might not hear her cries.

5. I recommend this programm to everyone who got active and cheerful kids.Great So easy to install and to use.

6. Thank you.. thank you... Perfect for in the house monitoring.If you don't want to use location data, simply tap "continue" and don't allow the app to use your location in the next permissions pop-up.

7. Falsely detecting that the baby camera phone is running in audio mode only.

8. Then, you just need to input a 6-digit code on the "baby" part of the app and you should be good to go.

9. Would be fine as everything still works but this notification is right in the middle of the screen blocking the display screen.

10. No way to move or acknowledge the false pop-up in the way...XXXXX my first ratingXX} This app is fantastic.

11. Very annoyingThis app is the best I found to keep an eye on my mum at night .. easy to set up and use.

1. Fix Ba Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ba: Restarting the app will resolve most errors.
2. Update the Ba App. Here is how:
   1. On Android goto PlayStore » Search for "Ba" » Open Baby Monitor TEDDY » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ba » click "UPDATE".
3. Clear Baby Monitor TEDDY app cache: Clearing cached data will force your app to retrieve the latest data directly from Ba servers.
   1. On Android, goto Settings » Apps » Select "Baby Monitor TEDDY" » click Storage » click "Clear Cache".
4. Check Ba app permissions. If any of these permissions required to use your device's features are disenabled, Ba might not work.
5. Uninstall and reinstall Ba. If nothing else has worked, completely uninstall Ba then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ba not working

2. Fix Ba Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ba be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ba not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ba may not be able to connect to the Internet when running in the background.