Published by PhotoSì S.p.a. on Sep 4, 2024

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Why should I report an Issue with Photosi - Photobooks & Prints?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PhotoSì S.p.a. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Photosi - Photobooks & Prints image 1 contact Photosi - Photobooks & Prints image 2

About Photosi - Photobooks & Prints

1. Choose and print your favourite photo book. ▶︎ Vintage photos: print Polaroid type photos with a white border and add a custom message if you like. ▶︎ Fotokit: Choose between Fotokit Home Decor to decorate your walls or the Fotokit Mini Scrap to create your photo books by hand. ▶︎ Photo prints: Print photos on matt or glossy photo paper at the size you like best, or print them on canvas or in poster format. ▶︎ Calendars: Choose from an annual or monthly calendar. The perfect gift! ▶︎ Frames: Choose from a variety of frames to frame your favourite photos and images, and create beautiful pictures for your home. ▶︎ Smartphone cover: Create a personal mobile phone cover with a photo or image and your favourite filter. ▶︎ Puzzle: Have fun assembling your puzzle piece by piece, and watch your photo come together. ▶︎ Gifts: Print photos on pillows, cups or magnets for a personalized gift. ▶︎ Clothing: Choose your photo and customize your T-shirt. 5 million satisfied users across Europe cannot be wrong! ★ Quality and reliability: your satisfaction is our greatest win.

2. You can choose from a large selection of sizes for your prints in the PhotoSì app, or turn your pictures into a variety of photo products: photo books, albums, magnets, covers, puzzles, T-shirts, mugs, frames or canvas photos, calendars and many other photographic gifts! 2.

3. With PhotoSì you can turn all your Facebook, Instagram and Google Photo photos into beautiful photo products, such as paintings, canvas prints, pillows, magnets, calendars, cups, mobile phone covers and many other gift ideas - directly from your smartphone! 1.

4. We are looking for the best possible user experience, from the moment of download to the delivery of your prints. ★ Easy-to-use interface: with the PhotoSì app, creating photo books and other photographic products is a hoot for everyone. ★ Wide choice: print photobooks, canvas, collage, posters, canvas prints, covers, t-shirts, pictures, frames, magnets, cushions.

5. Create and print your photo album, photo frame, calendar, photobook and print your best photos to keep forever! ▶︎ Photo albums: create and customize photo albums.

6. Choose the photos and images you want to print directly from your smartphone's photo gallery, or from Instagram and Facebook. 3.

7. Simply select the photos for the album directly from your phone, choose the format and - boom! - your photo book is ready!

8. Choose the photos you want in your photo book, add a filter and your own custom text.

9. With the PhotoSì app you can print and develop your phone photos in the format you like best.

10. Choose the size or format you'd like to print your photos on.

11. PhotoSì is the number one app for printing photos and creating photobooks with just a few clicks.

Photosi Customer Insights

1. Sigh.Easy to use! So far the customer service has been always helpful!! Fingers crossed is going to stay this way!!The photos they print! Excellent! Super satisfied!!!20 euros for a phone cover and after 2 weeks it's already ruined with the paint coming out, especially from the edges.

2. This way I could have saved all the pics in a folder within my Google account to later find them within your app's selection phase.Great app! The fact that the photos get delivered directly to your door, it's amazing! Saves SO MUCH time running around to print centres.

3. I hope the quality of the photos is also great, I haven't received my order yet.

4. It was for Valentines day, a week is passed and I'm still waiting (nothing received from the shop), they continue to answer "we are doing verifications" to my call and email instead of refund me the 15 euros for the inconvenience.

5. Frequently "loses" contact with photos, meaning your project must be deleted so the order can go through.

6. You should better integrate google photos APIs in order to accommodate for all the inner folders.

7. But, this app is completely terrifying if you want to work on a project with hundreds of photos over a long period of time.

8. I don't see why bother with an app if one of the most important things like a delivery address isn't working properly.Easy to download, design and order.

9. I've waited a bit long for them but on the whole satisfied and happy for the extra free photos.

10. Just expected photos to be more vibrant colours than received.

11. Very poor quality.To enter the address it tries to refill it with Google which is performing badly.

Steps to Troubleshoot & Fix Photosi Issues

1. Fix Photosi Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Photosi: Restarting the app will resolve most errors.
  2. Update the Photosi App. Here is how:
    1. On Android goto PlayStore » Search for "Photosi" » Open Photosi - Photobooks & Prints » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photosi » click "UPDATE".
  3. Clear Photosi - Photobooks & Prints app cache: Clearing cached data will force your app to retrieve the latest data directly from Photosi servers.
    1. On Android, goto Settings » Apps » Select "Photosi - Photobooks & Prints" » click Storage » click "Clear Cache".
  4. Check Photosi app permissions. If any of these permissions required to use your device's features are disenabled, Photosi might not work.
  5. Uninstall and reinstall Photosi. If nothing else has worked, completely uninstall Photosi then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Photosi not working


2. Fix Photosi Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Photosi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Photosi not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Photosi may not be able to connect to the Internet when running in the background.

Reported Issues