Published by Fareway Stores, Inc. on Aug 29, 2024

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Why should I report an Issue with Fareway Food Stores?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Fareway Stores, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Fareway Food Stores

1. To coincide with the re-launch of our website, we are rebuilding our mobile app to support the features most frequently requested by our customers.

2. We are starting with the Store Locator and Weekly Ads!

Fareway Food Stores Customer Insights

1. I'd love to shop there, but if I can't order, then they don't get my money.This is a great I do get the flyers but I don't normally look at them or I misplace them or what not but with the app it can't misplace it it's always on your phoneLove using it for online shopping and checking the weekly and monthly adsThe app never loads up anymore for over a month, even after uninstalling and downloading again, app still does not open up properly.Fareway has the best online grocery shopping.

2. ▪︎If online orders could default to the ACTUAL STORE saved in "Account Details".

3. I hope this helps!I loved this app because I could see what sales were in my area &the sales in my daughter's town the ads are always different between the two cities for some reason but I shop both of them both to get the best deal I can in these tough Economic Times I don't know if it is because it wants you to pick the one closest or if it's a glitch in the system.

4. It can't find any stores and there seems to be no way to view the ad without choosing a store location.

5. ▪︎If the app would show you the Ad for the store saved in your "Account Details".

6. Needs to have access to the location services of the device so it can actively change the current store if you go into another another store that you have not set as your home store.

7. Hate that! Not like the app either!I wanted to look at shopping online, but when I placed my address in the app, it indicated that there were no stores nearby.

8. (The opposite of Instacart.) The employees that do the shopping are great, do perfect substitutions, and they follow any instructions perfectly.

9. I would love to hear back from U so you can fix the bugs or tell me what I'm doing wrongWorks great except it does not sort by aisle very well.

10. When you get to the store, the groceries are loaded in your car under a minute.There must be a n glitch in the app.

11. ▪︎When shopping, if the "Filter" button wasn't randomly in the middle of the page, that would be more convenient.

Steps to Troubleshoot & Fix Fareway Food Stores Issues

1. Fix Fareway Food Stores Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Fareway Food Stores: Restarting the app will resolve most errors.
  2. Update the Fareway Food Stores App. Here is how:
    1. On Android goto PlayStore » Search for "Fareway Food Stores" » Open Fareway Food Stores » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fareway Food Stores » click "UPDATE".
  3. Clear Fareway Food Stores app cache: Clearing cached data will force your app to retrieve the latest data directly from Fareway Food Stores servers.
    1. On Android, goto Settings » Apps » Select "Fareway Food Stores" » click Storage » click "Clear Cache".
  4. Check Fareway Food Stores app permissions. If any of these permissions required to use your device's features are disenabled, Fareway Food Stores might not work.
  5. Uninstall and reinstall Fareway Food Stores. If nothing else has worked, completely uninstall Fareway Food Stores then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Fareway Food Stores not working


2. Fix Fareway Food Stores Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Fareway Food Stores be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Fareway Food Stores not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Fareway Food Stores may not be able to connect to the Internet when running in the background.

Reported Issues