Published by Nova.Labs on Jul 9, 2024

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Why should I report an Issue with Sleep Easy?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Nova.Labs to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Sleep Easy Customer Insights

1. The only thing I think I can do it set a sleep now alarm for long after I when I want to get up, and hope it cancels out the first one?! Anyone got any suggestions?Better rating if the spelling error of "Fuxed" was changed to "Fixed" and if menu also showed actual Sleep Cycle count next to each time.

2. This app has greatly helped me adjust to my ever changing work schedule as long as I am careful to always sleep in the cycles suggested and never cheat or snooze!Useless!!!Thumps down😬that's what it said no instructionsThe best part of the app is it gives me the option to wake to a tone of my choosing and not one the android developers have decided was usable to me.Many of which are too low to hear with a running semi.

3. Many other similar apps do not have all three modes of Fixed Sleep Time, Fixed Wake Up Time and Sleep Now.

4. Excellent interface and works! I've never woken and been too sleepy to function normally when using this!it's amazinggoodI've used this app for a long time and it's always woken me up, to be honest I've only ever used the fixed wake-up time section of the app.

5. Before you criticize this app, learn the purpose of it as explained by this Google Store page and also try other similar apps which are less feature complete.

6. You want to change or have stable body clock? Sleep easy.

7. I've been using this for almost a year and I always wake up according to the time as stated.

8. Want to take a nap for only 1h and 30 not 18 hours later? Sleep easy.

9. BEST APPHave tried several different apps for sleep cycle.

10. Does anyone know how to do this? The reason I ask is I randomly woke up at 3am thinking I hadn't set an alarm, momentarily forgetting that I didn't have work that day.

11. So I set the alarm to my usual 5:20 time, but now I can't find a way to cancel it.

Steps to Troubleshoot & Fix Sleep Easy Issues

1. Fix Sleep Easy Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sleep Easy: Restarting the app will resolve most errors.
  2. Update the Sleep Easy App. Here is how:
    1. On Android goto PlayStore » Search for "Sleep Easy" » Open Sleep Easy » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sleep Easy » click "UPDATE".
  3. Clear Sleep Easy app cache: Clearing cached data will force your app to retrieve the latest data directly from Sleep Easy servers.
    1. On Android, goto Settings » Apps » Select "Sleep Easy" » click Storage » click "Clear Cache".
  4. Check Sleep Easy app permissions. If any of these permissions required to use your device's features are disenabled, Sleep Easy might not work.
  5. Uninstall and reinstall Sleep Easy. If nothing else has worked, completely uninstall Sleep Easy then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sleep Easy not working


2. Fix Sleep Easy Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sleep Easy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sleep Easy not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sleep Easy may not be able to connect to the Internet when running in the background.

Reported Issues

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