Published by Banco Nación

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Why should I report an Issue with Banco Nación?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Banco Nación to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Banco Nación Customer Insights

1. I hope they one day invest in studying what their customers want and design an experience that is friendly and easy.The bank clients are obliged to use this awful app that never works.

2. Who can remain at home in times of pandemia if we have to go to the bank in person?Can't get past the first step - every time I try to do the biometric verification I get an error message.

3. I don't know which staff is worse: the developers of the app are obviously not skilled, but the employees of Banco Nación don't answer the phones to help the clients either.

4. I find the BNA app so limiting, I transfer all my money to another bank each month where I can easily manage everything I need to do.

5. I have had to uninstall and redownload the app several times during the pandemia because it is not opening.

6. HopelessDoes not work on a US cell phone.

Steps to Troubleshoot & Fix Banco Nación Issues

1. Fix Banco Nación Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Banco Nación: Restarting the app will resolve most errors.
  2. Update the Banco Nación App. Here is how:
    1. On Android goto PlayStore » Search for "Banco Nación" » Open Banco Nación » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Banco Nación » click "UPDATE".
  3. Clear Banco Nación app cache: Clearing cached data will force your app to retrieve the latest data directly from Banco Nación servers.
    1. On Android, goto Settings » Apps » Select "Banco Nación" » click Storage » click "Clear Cache".
  4. Check Banco Nación app permissions. If any of these permissions required to use your device's features are disenabled, Banco Nación might not work.
  5. Uninstall and reinstall Banco Nación. If nothing else has worked, completely uninstall Banco Nación then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Banco Nación not working


2. Fix Banco Nación Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Banco Nación be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Banco Nación not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Banco Nación may not be able to connect to the Internet when running in the background.

Reported Issues