1. I hope they one day invest in studying what their customers want and design an experience that is friendly and easy.The bank clients are obliged to use this awful app that never works.
2. Who can remain at home in times of pandemia if we have to go to the bank in person?Can't get past the first step - every time I try to do the biometric verification I get an error message.
3. I don't know which staff is worse: the developers of the app are obviously not skilled, but the employees of Banco Nación don't answer the phones to help the clients either.
4. I find the BNA app so limiting, I transfer all my money to another bank each month where I can easily manage everything I need to do.
5. I have had to uninstall and redownload the app several times during the pandemia because it is not opening.
6. HopelessDoes not work on a US cell phone.