Contact WesBanco Customer Service

Why should I report an Issue with WesBanco Mobile Banking?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of WesBanco Bank to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Jan 2021 Lowered to one star because app is inaccessible.Seriously considering switching banks because of this app anymore! It seems every time I need it to work to quickly check my balance or transfer funds, it won't open...keeps loading and then says there is an error and "retry" does nothing.

2. Speaking of debit cards, there are no controls for restricting certain purchases, locations, or transaction types in the app.What happened? Used for years no problem, now for the last few weeks have had to uninstall and then install it over and over again just to use.

3. please fix these issues and I'll start enjoying this bankAn issues I have come by more than once is the issue that it will not show my current total amount in an account.

4. Since I don't spend much time at home to check the desktop site, this makes things very frustrating when I just want to check the balance with ease.

5. It doesn't always work, I've been using it for years and this is the longest period it hasn't worked at all.

6. I cant deal with a bank that cant get their app to work in these times.app doesn't stay up to date with what the balance actually is.

7. Works great when I get it to open, but it gets fewer and farther between anymore.

8. Overall I've had a pleasant experience with it, one complaint is that it will tell me I have $38 in checking on the overview but once I click on the expanded ledger it will show far more or less than that on the top transaction.

9. Although I no longer have trouble logging in, this app lacks many of the features that I am accustomed to in other banking apps and its user interface feels very cluttered and confused.

10. and transfers through PayPal or online bills can take days to reflect being taken out of the account, possibly making you think you have more than you do.

11. and it doesn't show any transactions done over the weekend, so you can't keep track of your purchases as they happen.

1. Fix WesBanco Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WesBanco: Restarting the app will resolve most errors.
2. Update the WesBanco App. Here is how:
   1. On Android goto PlayStore » Search for "WesBanco" » Open WesBanco Mobile Banking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WesBanco » click "UPDATE".
3. Clear WesBanco Mobile Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from WesBanco servers.
   1. On Android, goto Settings » Apps » Select "WesBanco Mobile Banking" » click Storage » click "Clear Cache".
4. Check WesBanco app permissions. If any of these permissions required to use your device's features are disenabled, WesBanco might not work.
5. Uninstall and reinstall WesBanco. If nothing else has worked, completely uninstall WesBanco then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WesBanco not working

2. Fix WesBanco Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WesBanco be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WesBanco not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WesBanco may not be able to connect to the Internet when running in the background.