Published by AT&T Services, Inc.

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Why should I report an Issue with AT&T YesOkay?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AT&T Services, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About AT&T YesOkay

1. For instance, the application gives employees the ability to do fast, one-touch calling or texting to YesOkay to account for themselves after an emergency&##59; do one-touch calling to their Supervisor&##59; or do one-touch calling to InfoNow to get current information about the emergency.

2. The AT&T YesOkay Emergency Communication Mobile Application allows AT&T employees to quickly and easily access and use important AT&T emergency communication resources during an emergency situation.

3. All of these resources and more are conveniently bundled in one easy-to-use application that resides on the employee's mobile device.

AT&T YesOkay Customer Insights

1. It needs a fresh lookHave seen others with the same issue: blue screen with 3 flashing dots, nothing else.So I got this for the Covid-19 passcard we need to enter work.

2. App will have ATT blue background with three flashing dots.App does not work.

3. This app is great for checking in every day, but it's horrible when it doesn't work.

4. I submitted a ticket on COU the website at least a week ago and no one has reached out.Have used it daily for COVID building access clearance over the last year and for company YesOkay exercise today.

5. AT&T IS horrible with logging IN AN passwords.App flashing not opening.

6. Easier than logging in and going to the portal.Work as intended but UX is really outdated.

7. This is my check-in for work and I must say... pretty good for checking in.

8. Simple and user friendly, I could not have asked for more!! Thanks ATT/DirecTV, u rock!!!When it let me log on was few an far between.. never got to even take advantage of the promo they there.

9. Have uninstalled and reinstalled numerous times.

10. It says my ATTUID is incorrect.

11. It emails you a validation code...to your work email...that a non-manager doesn't have access to outside of work....How is this helpful?App is NOT opening just flashing three dots! How do I count on it when there is an emergency?Doesn't load just stays on a blue screen with three flashing dots.

Steps to Troubleshoot & Fix AT&T YesOkay Issues

1. Fix AT&T YesOkay Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AT&T YesOkay: Restarting the app will resolve most errors.
  2. Update the AT&T YesOkay App. Here is how:
    1. On Android goto PlayStore » Search for "AT&T YesOkay" » Open AT&T YesOkay » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AT&T YesOkay » click "UPDATE".
  3. Clear AT&T YesOkay app cache: Clearing cached data will force your app to retrieve the latest data directly from AT&T YesOkay servers.
    1. On Android, goto Settings » Apps » Select "AT&T YesOkay" » click Storage » click "Clear Cache".
  4. Check AT&T YesOkay app permissions. If any of these permissions required to use your device's features are disenabled, AT&T YesOkay might not work.
  5. Uninstall and reinstall AT&T YesOkay. If nothing else has worked, completely uninstall AT&T YesOkay then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AT&T YesOkay not working


2. Fix AT&T YesOkay Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AT&T YesOkay be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AT&T YesOkay not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AT&T YesOkay may not be able to connect to the Internet when running in the background.

Reported Issues