Contact AT&T Call Protect Customer Service

Why should I report an Issue with AT&T Call Protect?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AT&T Services, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If there were alternatives in terms of other apps that provide the same service, I would have gotten rid of the app, and AT&T Call Protect subscription.Every few weeks a screen pops up and says session has expired and wants me to re activate it via a code it sends in a text message.

2. By the time it shows on Caller ID, the phone stops ringing so then I have to go into the missed calls, find out who called and call back.

3. However, there's no reason why, like many other apps out there, that it cannot complete the task IN THE BACKGROUND while allowing the user to block/unblock existing numbers, etc.Almost works too well! My phone doesn't ring anywhere near like it did before installing.

4. At least I can get the free version of Hiya (the app's engine) from the play store though.Every month when the AT&T Call Protect renews, I end up with "Unable To Connect" error messages, which is very frustrating to experience monthly.

5. If AT&T fixes this problem, I will upgrade my rating.App looks great, seems to work great, and was pre-installed on my phone.

6. The only reason I give it 1 star is because when I enter my AT&T phone number to enroll, it shows a screen saying "not eligible." I have tried multiple times, but it always shows the same result.

7. Every time I try to report a spam call, I receive an error that the "system is unavailable" and I need to check my connection.

8. So all other calls will go straight to voice mail and the phone wont ring.

9. It takes 5 rings before the call finally shows up on my screen, then it goes to voicemail after the 5th ring so I miss EVERY SINGLE INCOMING CALL.

10. They simply need to set about fixing it.I liked this app and it has seemed to help with spam calls because it allows me to easily block numbers.

11. I suggestThis app has gotten a lot better now that I've had a chance 2 block so many phone calls.

1. Fix AT&T Call Protect Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AT&T Call Protect: Restarting the app will resolve most errors.
2. Update the AT&T Call Protect App. Here is how:
   1. On Android goto PlayStore » Search for "AT&T Call Protect" » Open AT&T Call Protect » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AT&T Call Protect » click "UPDATE".
3. Clear AT&T Call Protect app cache: Clearing cached data will force your app to retrieve the latest data directly from AT&T Call Protect servers.
   1. On Android, goto Settings » Apps » Select "AT&T Call Protect" » click Storage » click "Clear Cache".
4. Check AT&T Call Protect app permissions. If any of these permissions required to use your device's features are disenabled, AT&T Call Protect might not work.
5. Uninstall and reinstall AT&T Call Protect. If nothing else has worked, completely uninstall AT&T Call Protect then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AT&T Call Protect not working

2. Fix AT&T Call Protect Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AT&T Call Protect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AT&T Call Protect not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AT&T Call Protect may not be able to connect to the Internet when running in the background.