Published by Carrefour Development Team on Nov 5, 2024

Report an issue with MAF Carrefour Online Shopping.
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Why should I report an Issue with MAF Carrefour Online Shopping?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Carrefour Development Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact MAF Carrefour Online Shopping image 1 contact MAF Carrefour Online Shopping image 2

About MAF Carrefour Online Shopping

1. We offer a wide spectrum of products from A to Z, starting from fruits and vegetables picked up fresh for you, food cupboard items and organic products, beauty products from well-known brands, fashion that keeps you warm in winter and light in summer, as well as health, personal care, fitness & wellness items.

2. The MAF Carrefour app is your first choice when it comes to shopping for groceries, electronics, household items, appliances, personal care, beauty, and more.

3. With SHARE & MyCLUB memberships you can enjoy countless offers as well as earn and redeem points on every purchase. ✓ Get your grocery delivered in 60 min using Carrefour NOW on eligible items.

4. Enjoy online promotions and exclusive shopping deals on electronics, along with a wide range of laptops, smartphones, and large and small appliances for your home.

5. All our food products have nutritional values displayed under them on the app, so just like you read through these before you buy groceries in the supermarket, you can do the same with online shopping on our app.

6. Order your groceries online now and pay zero cash by using your Carrefour wallet to make payments.

7. Enjoy instant shopping with just a couple of taps on your smartphone with the MAF Carrefour app.

8. We also offer the best value for baby care products like wipes, diapers, baby formula, and even kid strollers and necessities to raise your angels.

9. If you want to buy electronics, you can read all the specifications and features on the MAF Carrefour app and pick the one that suits your budget and needs.

10. Shopping for food online is as easy as buying it from the store.

11. Whether you are looking for fresh food, vegetables, fruits, meat, chicken or anything else, it is available for purchase.

MAF Carrefour Online Shopping Customer Insights

1. Just go to the actual supermarket or order from other reliable delivery apps.Almost every time there's a problem with delivering orders.

2. Work on your customer service and logistics.Originally it qas 5 stars for me, but the recent MyClub points system I cannot understand.

3. Twice I've ordered from you guys online thinking the items are in stock only to be told an item is not in stock after the goods have been dispatched.

4. Bad customer service: I called 4 times to follow up on one order with zero updates all times, all effort was from my end.

5. Btw, goods are always in bad shape, some missing, and oh, rude drivers!!!Very bad app, not working, it's force closing most of the time, other times not logging in in spite of writing the password and even changing the password.

6. There is no customer service or a way to know the exact location of your order.

7. If they want people to buy online from their app they should probably learn how to list items that they actually have in stock and not just silently cancel orders.

8. I always received points ordering online and also whenever I am at the carrefour outlet, but in the app it is showing zero points and it has been a while now maybe few months.

9. Worst customer service, even worse delivery.

10. But when it comes down to this app and their customer support, they still have a lot of work to do.The review should actually be zero star.

11. You'd think using the app would make shopping easier but you order in the morning and they deliver the shopping 14 hours later (at midnight) like thieves.

Steps to Troubleshoot & Fix MAF Carrefour Online Shopping Issues

1. Fix MAF Carrefour Online Shopping Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MAF Carrefour Online Shopping: Restarting the app will resolve most errors.
  2. Update the MAF Carrefour Online Shopping App. Here is how:
    1. On Android goto PlayStore » Search for "MAF Carrefour Online Shopping" » Open MAF Carrefour Online Shopping » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MAF Carrefour Online Shopping » click "UPDATE".
  3. Clear MAF Carrefour Online Shopping app cache: Clearing cached data will force your app to retrieve the latest data directly from MAF Carrefour Online Shopping servers.
    1. On Android, goto Settings » Apps » Select "MAF Carrefour Online Shopping" » click Storage » click "Clear Cache".
  4. Check MAF Carrefour Online Shopping app permissions. If any of these permissions required to use your device's features are disenabled, MAF Carrefour Online Shopping might not work.
  5. Uninstall and reinstall MAF Carrefour Online Shopping. If nothing else has worked, completely uninstall MAF Carrefour Online Shopping then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MAF Carrefour Online Shopping not working


2. Fix MAF Carrefour Online Shopping Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MAF Carrefour Online Shopping be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MAF Carrefour Online Shopping not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MAF Carrefour Online Shopping may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please delete my account. I made a second account by mistake

    — by Jeanne 2 years ago

  • I'm moving out of kenya

    — by Faith Jahenda 2 years ago

  • Dear Carrefour Team,

    I have an account in your database with the name Angelic Tatum and the email address that is linked to the account is Angelictatum123@redacted
    Meanwhile, for some reasons, I have decided not to use the account again, therefore I request that you kindly delete my account from your database and also wipe all notifications if any.

    From:
    Angelic Tatum/ Angel Tatum
    Angelictatum123@redacted
    03332637951

    — by Angel 2 years ago