Published by AR Promotions LLC

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Why should I report an Issue with Captum App - Easy Augmented Re?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AR Promotions LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Captum App Customer Insights

1. It's another useless thing taking up space and using my storage space like a lot of other stuff and I can't get rid of you people has infected my phone with stuff I don't need because I don't want any advertisement at all!I remember liking this app a lot, but i can lo longer log in or sign up.

2. But i hope captum goes back to business.Several "Warning Something went wrong" messages.

3. I think the developers are inactive too based on their abandoned social media.

4. I will be deleting app.it's always crashing for my phone.

5. Unable to load a url.

6. There is no in app support/help available.

7. it's so sad that I can't get to see the artwork because of it.

Steps to Troubleshoot & Fix Captum App Issues

1. Fix Captum App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Captum App: Restarting the app will resolve most errors.
  2. Update the Captum App App. Here is how:
    1. On Android goto PlayStore » Search for "Captum App" » Open Captum App - Easy Augmented Re » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Captum App » click "UPDATE".
  3. Clear Captum App - Easy Augmented Re app cache: Clearing cached data will force your app to retrieve the latest data directly from Captum App servers.
    1. On Android, goto Settings » Apps » Select "Captum App - Easy Augmented Re" » click Storage » click "Clear Cache".
  4. Check Captum App app permissions. If any of these permissions required to use your device's features are disenabled, Captum App might not work.
  5. Uninstall and reinstall Captum App. If nothing else has worked, completely uninstall Captum App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Captum App not working


2. Fix Captum App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Captum App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Captum App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Captum App may not be able to connect to the Internet when running in the background.

Reported Issues