Contact Augment Customer Service

Why should I report an Issue with Augment - 3D Augmented Reality?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Augment to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Augment is an ARCore-based* mobile app to visualize 3D models in Augmented Reality, integrated in real time in their actual size and environment.

2. Augment is the perfect Augmented Reality app to boost your sales, engage your customers or simply bring your ideas to life.

3. Add your own 3D models at or browse our public gallery. *ARCore compatible device is needed to run the application. - View 3D models in augmented reality thanks to ARCore. - Easily view 3D models in different colors and textures. - Capture, save, and share ‘Place’ on-site to refer back to this background for other 3D models.

1. There is room for improvement.Love the app I used the dinosaur to make a video on my farm had all my staff believing it was real had so much fun and a good good laugh on the more serious side I also used the app to place couches in my house and some awesome landscape n gardening I have had chance to use the full app but definitely looking forward to it this is a great app I highly recommend it ⭐⭐⭐⭐⭐⭐⭐It crashes immediately after I scan the ARcode.

2. Mother of god! I'm looking and walking around a scale model of the 3d render! This is soo cool! Also the web interface for seeing your 3d model in a browser is the slickest and best I've tried yet (and I've tried at least 5 other 3d model viewers.)app is very good! but the 3d models should be made a little bit more realistic and also according to our light conditions.

3. Good price and good quality, performance can get a bit slow sometimes and loading models doesn't always work for everyone all the time but when it does it's great.Not useful for me.

4. Very sad to see when AR doodle on my note is EXTREMELY good at tracking position in real time while actively moving and drawing while this app struggles standing still.Sweet baby Jesus! This application is incredible.

5. When I placed a statue in my living room I was very impressed but I was amazed when I walked around and the object stayed in place as if it was real, perspective changed flawlessly.

6. Don't expect to move at all when using this app or else the model will shift and lose its place.

7. After a short sign up process I started my free trial and had my 3d model of a remodel project uploaded.

8. also please add a video option to shoot videos with the models! plz add this features, thanks!Amazing technology in the palm of your hand.

9. It would have been nice to be warned that this aspect was changed.Although there is only very few items to place I can see the potential.

10. And the model is rotationally floating but I want it to be fixed on the ground.

11. I can see online shops where you can click a button and place a product in your home to see what looks best.

1. Fix Augment Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Augment: Restarting the app will resolve most errors.
2. Update the Augment App. Here is how:
   1. On Android goto PlayStore » Search for "Augment" » Open Augment - 3D Augmented Reality » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Augment » click "UPDATE".
3. Clear Augment - 3D Augmented Reality app cache: Clearing cached data will force your app to retrieve the latest data directly from Augment servers.
   1. On Android, goto Settings » Apps » Select "Augment - 3D Augmented Reality" » click Storage » click "Clear Cache".
4. Check Augment app permissions. If any of these permissions required to use your device's features are disenabled, Augment might not work.
5. Uninstall and reinstall Augment. If nothing else has worked, completely uninstall Augment then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Augment not working

2. Fix Augment Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Augment be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Augment not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Augment may not be able to connect to the Internet when running in the background.