Contact ARize Augmented Reality Customer Service

Why should I report an Issue with ARize Augmented Reality?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ARize Group to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If you stop it from crashing it would be 5 stars.Does not work at all, I selected an item from the gallery it goes throu the loading process only to show a black screen, no help, no additional information.

2. Good work!While trying to register my email id and complete the registration, the website says my device is blocked due to unusual activity.

3. Waiting now for approval for my 3D model.Links well with Google poly, Sketchfab and Unity, therefore Tiltbrush exports work especially well.I usually don't leave reviews but this app works smooth.

4. A waste of timeFantastic user interface! It was so easy to make my first AR experience! Using browser to create instead of the app.

5. The onboarding experience was not helpful and the information architecture and design patterns was very confusing.

6. I just wanted to do one simple thing: view my tilt brush painting in AR but I could not do this at all since this whole app is a maze.

7. So I can't upload files... 17-05-2020 Was able to verify my email couple hours later.

8. Please please please reevaluate your user flows to make this a smoother experience.

9. This app has so much potential if it's done right ):The concept of this app is fantastic! Unfortunately it crashes frequently, when you are trying to access it.

10. But if you persevere, it is worth it to see art work in Augmented reality.

11. What a load of BS!!When creating my account the verification email is corrupt.

1. Fix ARize Augmented Reality Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ARize Augmented Reality: Restarting the app will resolve most errors.
2. Update the ARize Augmented Reality App. Here is how:
   1. On Android goto PlayStore » Search for "ARize Augmented Reality" » Open ARize Augmented Reality » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ARize Augmented Reality » click "UPDATE".
3. Clear ARize Augmented Reality app cache: Clearing cached data will force your app to retrieve the latest data directly from ARize Augmented Reality servers.
   1. On Android, goto Settings » Apps » Select "ARize Augmented Reality" » click Storage » click "Clear Cache".
4. Check ARize Augmented Reality app permissions. If any of these permissions required to use your device's features are disenabled, ARize Augmented Reality might not work.
5. Uninstall and reinstall ARize Augmented Reality. If nothing else has worked, completely uninstall ARize Augmented Reality then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ARize Augmented Reality not working

2. Fix ARize Augmented Reality Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ARize Augmented Reality be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ARize Augmented Reality not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ARize Augmented Reality may not be able to connect to the Internet when running in the background.