Published by Lebanese Ministry of Public Health

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Lebanese Ministry of Public Health to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Ministry of Public Health

1. To upgrade health facilities including hospitals, primary health care centers, laboratories and all other health institutions at all levels, and link these through efficient referral system.

2. To seek greater and effective participation of people and communities in planning, implementation and evaluation of primary health care and public health programs. 7.

3. The Ministry of Health presents a unique App that aims to facilitate the cooperation with other ministries, private sector, and the Civil Society. 1.

4. To improve access to healthcare, ensure equity in services availability and utilization and protect the health of the more vulnerable groups. 4.

5. To protect the health of the population through the legislation and development of health promotion and protection programs. 2.

6. To inform and educate the people in order to promote the adoption of healthy life-styles and food habits. 6.

7. To contribute to the social safety net by playing the role of an insurer of last resort. 3.

8. To eradicate and control the communicable and non-communicable diseases prevalent in the country. 5.

9. The Ministry of Health will work continuously towards updating and improving this application to keep it aligned with the citizens needs and queries.

Ministry of Public Health Customer Insights

1. Passagers are require to download but them does explain how to use.It needs to be in a different language than Arabic for international travelers to useAfter the latest update, the application continues to crash when openedHi, Moph app has crashed down on my phone after the upgrade to Android 13 ! Is their any update to fix the problem?Since the last update, the app is crashing when we try to open it.After the last update ... when open it keeps crashing !!!Dears, the new update for android has a bug and it is not opening Regards.The 18 Dec 2022 update.

2. Thank you.Important app, please add the old per municipality map of corona cases, and please add the recovered cases on that map too, the district map doesn't suit the actual areas of residential and commercial pressure.Arabic, not clear how to change to other language.

3. No multi language selection available on start of app.

4. For example 1787 ministry number is barely visible.

5. Redo the app please !Great app, keep on the good work.

6. But we are not able to submit our complaint to the specialized references.

7. Can't read arabic.

8. Sadly Unusable ! App design is also low in quality.

Steps to Troubleshoot & Fix Ministry of Public Health Issues

1. Fix Ministry of Public Health Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ministry of Public Health: Restarting the app will resolve most errors.
  2. Update the Ministry of Public Health App. Here is how:
    1. On Android goto PlayStore » Search for "Ministry of Public Health" » Open Ministry of Public Health » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ministry of Public Health » click "UPDATE".
  3. Clear Ministry of Public Health app cache: Clearing cached data will force your app to retrieve the latest data directly from Ministry of Public Health servers.
    1. On Android, goto Settings » Apps » Select "Ministry of Public Health" » click Storage » click "Clear Cache".
  4. Check Ministry of Public Health app permissions. If any of these permissions required to use your device's features are disenabled, Ministry of Public Health might not work.
  5. Uninstall and reinstall Ministry of Public Health. If nothing else has worked, completely uninstall Ministry of Public Health then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ministry of Public Health not working


2. Fix Ministry of Public Health Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ministry of Public Health be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ministry of Public Health not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ministry of Public Health may not be able to connect to the Internet when running in the background.

Reported Issues

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