Published by Master App Solutions

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Why should I report an Issue with Dog Monitor by Annie: Pet Sitter & Cat Video Cam?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Master App Solutions to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Dog Monitor Customer Insights

1. not sure if it is safe.it used to work well but now keeps crashing and will not connect my phone and ipadI only used this app for 2 days and its showing trial time up! Please managers work on this app.

2. This app is completely non-functional.I paid for this and then my apps won't even pair, it keeps going back to the main screen, don't waste your time or money!crazy your up trying to contact to my wife home signal.

3. Its a disgusting app.This petcam app is an excellent dog monitor and is useful for some other pets depending on how you use itWon't stop crashing.

4. Best app to stay connected with your pets! I've been using it for years and it's worth every bit of the $9.99 a year subscription fee.

5. Customer service is great so I would highly suggest anyone having a connection issue contact them and they will help you.

6. Im not sure why others have conneection issues because I havent had this problem at all.

7. it's easy and I don't think you'll be disappointed at all!Doesnt work at all.

8. I tried on 2 different android phones and an ipad.

9. To start, they give you a truly free trial to see if you like it.

10. when my phone is already connected.

11. Can't use at all.Wont connect.

Steps to Troubleshoot & Fix Dog Monitor Issues

1. Fix Dog Monitor Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dog Monitor: Restarting the app will resolve most errors.
  2. Update the Dog Monitor App. Here is how:
    1. On Android goto PlayStore » Search for "Dog Monitor" » Open Dog Monitor by Annie: Pet Sitter & Cat Video Cam » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dog Monitor » click "UPDATE".
  3. Clear Dog Monitor by Annie: Pet Sitter & Cat Video Cam app cache: Clearing cached data will force your app to retrieve the latest data directly from Dog Monitor servers.
    1. On Android, goto Settings » Apps » Select "Dog Monitor by Annie: Pet Sitter & Cat Video Cam" » click Storage » click "Clear Cache".
  4. Check Dog Monitor app permissions. If any of these permissions required to use your device's features are disenabled, Dog Monitor might not work.
  5. Uninstall and reinstall Dog Monitor. If nothing else has worked, completely uninstall Dog Monitor then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dog Monitor not working


2. Fix Dog Monitor Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dog Monitor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dog Monitor not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dog Monitor may not be able to connect to the Internet when running in the background.

Reported Issues