Published by Anytime Fitness, LLC on Dec 13, 2023

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Anytime Fitness, LLC to your problem using the strength of crowds.
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About Anytime Fitness

1. Get to a Healthier Place® with the Anytime Fitness® app.

2. The Anytime Fitness® app is powered by the Anytime Health® platform of products.

Anytime Fitness Customer Insights

1. My philosophy is, if an app is forcing you to allow unnecessary permissions to use it correctly, then don't use itLatest version of this app constantly asks for permission to send notifications, if you deny it the android warning never goes away and the app barely works.Too many lags and glitches.

2. Removing the app until there's significant improvement.App does not work unless you give it permission to send you notifications.

3. The "Free upgrade to MapMyFitness MVP (a $29.99/year value)" does not seem to work, if it ever did at all!App does not work at all when you deny notifications.

4. Waste of time.App won't work if I don't give it permission to send notifications.

5. This is the best workout app I've used.The app does not work unless you allow notifications.

6. I like the warm-ups and cool-downs.I really, really do NOT like the new interface! I much prefer entering the app and seeing a dashboard of my workouts and feeds from connected apps, like the Map My Fitness Workout Trainer app.

7. Now I have to go hunt-n-peck about to find information and it just does not seem as cohesive of an interface.

8. Would be great if the bugs in the app could get fixed, as it's a very poor user experience.Workouts are user-friendly, and the app has videos to go along with each exercise.

9. Even when app works, it's fairly useless, you still have to call to update your info (which takes about 10 min).Can't setup my account or log in.

10. You can't use anything in the app and a permission denied label keeps showing when app is being used.

11. The screen keeps freezing or keeps giving me an error message.

Steps to Troubleshoot & Fix Anytime Fitness Issues

1. Fix Anytime Fitness Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Anytime Fitness: Restarting the app will resolve most errors.
  2. Update the Anytime Fitness App. Here is how:
    1. On Android goto PlayStore » Search for "Anytime Fitness" » Open Anytime Fitness » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Anytime Fitness » click "UPDATE".
  3. Clear Anytime Fitness app cache: Clearing cached data will force your app to retrieve the latest data directly from Anytime Fitness servers.
    1. On Android, goto Settings » Apps » Select "Anytime Fitness" » click Storage » click "Clear Cache".
  4. Check Anytime Fitness app permissions. If any of these permissions required to use your device's features are disenabled, Anytime Fitness might not work.
  5. Uninstall and reinstall Anytime Fitness. If nothing else has worked, completely uninstall Anytime Fitness then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Anytime Fitness not working


2. Fix Anytime Fitness Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Anytime Fitness be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Anytime Fitness not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Anytime Fitness may not be able to connect to the Internet when running in the background.

Reported Issues

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