Contact 3D/VR Stereo Photo Viewer Customer Service

Why should I report an Issue with 3D/VR Stereo Photo Viewer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tekla Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. After 10 secs or so, I see a message from android '3D/VR isn't responding' Then after 20 or 30 seconds I see a white screeI wanted to use this app to view 3D sbs images in cardboard, but I dont think it uses the cardboard framework; the tracking is terrible compared to other cardboard apps.

2. I hope the developer keeps updating and improving the local browsing features, because this is exactly the kind of app stereograph enthusiasts need!10 minutes to scan media, and the pictures just read as 0px × 0px, wont load.

3. I have an s10e, so probably fast enough? When I press 'browse', I first see 'scanning media' or a similar message, displayed on top of the photo I'm viewing.

4. It's also very sluggish and sometimes zooms and sometimes keeps rotating even though my phone is perfectly still.Probably the best app for viewing all kinds of stereo material on phone.

5. Some settings cause the photo to repeat in the background, others cause the app to freak out and go blank before almost locking up my phone.

6. This stays visible for 3 or 4 seconds, then the screen goes entirely black and the app doesn't respond anymore.

7. It has room for improvement but i find that this has the best base for it.Seems to display my custom MPO images very well.

8. One problem though: when i try to 'browse' the screen goes black.... Hello! Thnx for your reply.

9. Almost seems like they use the sensors to rotate the image around the world instead of rotating the camera.

10. I bought Pro version, just shows single image side by side.

11. very waste of time.!!!Does not display MPO side by side 3D.

1. Fix 3D/VR Stereo Photo Viewer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 3D/VR Stereo Photo Viewer: Restarting the app will resolve most errors.
2. Update the 3D/VR Stereo Photo Viewer App. Here is how:
   1. On Android goto PlayStore » Search for "3D/VR Stereo Photo Viewer" » Open 3D/VR Stereo Photo Viewer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 3D/VR Stereo Photo Viewer » click "UPDATE".
3. Clear 3D/VR Stereo Photo Viewer app cache: Clearing cached data will force your app to retrieve the latest data directly from 3D/VR Stereo Photo Viewer servers.
   1. On Android, goto Settings » Apps » Select "3D/VR Stereo Photo Viewer" » click Storage » click "Clear Cache".
4. Check 3D/VR Stereo Photo Viewer app permissions. If any of these permissions required to use your device's features are disenabled, 3D/VR Stereo Photo Viewer might not work.
5. Uninstall and reinstall 3D/VR Stereo Photo Viewer. If nothing else has worked, completely uninstall 3D/VR Stereo Photo Viewer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 3D/VR Stereo Photo Viewer not working

2. Fix 3D/VR Stereo Photo Viewer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 3D/VR Stereo Photo Viewer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 3D/VR Stereo Photo Viewer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 3D/VR Stereo Photo Viewer may not be able to connect to the Internet when running in the background.