Contact Open Camera Remote Customer Service

Why should I report an Issue with Open Camera Remote?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tekla Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It doesn't matter since those instructions make absolutely no sense and I am a professional computer technician that can also diagnose and fix my own car.All Open Camera + Remote... but why I can't save to sdcard? -- I've tried using Storage Access Framework before but sometimes I can't save to sdcard.. after some trial I've found that if I delete the last picture on saved folder at sdcard, it also delete the folder so when I try to take another picture it failed to save because the folder doesn't exist anymore.Not very good - clunky as a supermarket trolley going down a dirt track - didn't work over WiFi; screen windows fixed to wrong sizes; wanted to update to dummy non-functioning version!Good in concept but for some reason yoi never know when it takes the pocture you always have to keep tipping the shutter button loke 5 or 6 times for one of them to do itWorking as expected, but not...

2. People that say is not working they didn't read the documentation or have insufficient tech knowledge to understand how to set it up.Why not include a http api to trigger a photo? Why do I need to pair with another phone or send broadcast msgs? A simple /trigger url would be awesome.Last time can put silent.

3. Can fix, I dun like the soundGreat app, Can I use web API to trigger the shutter instead of network broadcast?WOW.. Spot on works straight from the box, very fast..This is not a remote, it is just a camera app.

4. It is called "Open Camera Remote" but you cannot remotely view and control another camera with it.

5. If you read someone else's critical review of this app you will see a link from the developer telling you to read a Blog whose instructions should have been linked directly from the overview description of this app but they are not.

6. Now cannot le.

7. The sound on and off is missing.

8. There is no instruction on how to use it.

1. Fix Open Camera Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Open Camera Remote: Restarting the app will resolve most errors.
2. Update the Open Camera Remote App. Here is how:
   1. On Android goto PlayStore » Search for "Open Camera Remote" » Open Open Camera Remote » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Open Camera Remote » click "UPDATE".
3. Clear Open Camera Remote app cache: Clearing cached data will force your app to retrieve the latest data directly from Open Camera Remote servers.
   1. On Android, goto Settings » Apps » Select "Open Camera Remote" » click Storage » click "Clear Cache".
4. Check Open Camera Remote app permissions. If any of these permissions required to use your device's features are disenabled, Open Camera Remote might not work.
5. Uninstall and reinstall Open Camera Remote. If nothing else has worked, completely uninstall Open Camera Remote then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Open Camera Remote not working

2. Fix Open Camera Remote Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Open Camera Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Open Camera Remote not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Open Camera Remote may not be able to connect to the Internet when running in the background.