Contact NY City Bikes Customer Service

Why should I report an Issue with NY City Bikes?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AltairApps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. citibike also is real RIP offmy lg stylo3plus has 1.8 mb memory and eye rent more then10times daily w Grubhub deliveries the citibike app freezes my phone and eye miss delivery requests which has negative consequences trying this app4the1st time mañana Tom Doody middle-age American living in New Jersey near the Lincoln TunnelExtremely helpful if you are a citibike rider.This Bank siteing; I would luv to thank.

2. Would be better if it gave info on next gens, and had bike angle functionality.inaccurate representation of availability.

3. I came here hoping for an update, but there's nothing.Citi Bike UI is not at all user friendly.

4. It produces a lot of gibberish now on the screen, instead of important data, making it nearly unusable.

5. I hope I'm wrong, but this app appears to have been abandoned by the developer.

6. The Kiosk as well as App doesnt have proper instructions to use Day PassPretty good app.

7. app is clunky and lags consistently.

1. Fix NY City Bikes Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NY City Bikes: Restarting the app will resolve most errors.
2. Update the NY City Bikes App. Here is how:
   1. On Android goto PlayStore » Search for "NY City Bikes" » Open NY City Bikes » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NY City Bikes » click "UPDATE".
3. Clear NY City Bikes app cache: Clearing cached data will force your app to retrieve the latest data directly from NY City Bikes servers.
   1. On Android, goto Settings » Apps » Select "NY City Bikes" » click Storage » click "Clear Cache".
4. Check NY City Bikes app permissions. If any of these permissions required to use your device's features are disenabled, NY City Bikes might not work.
5. Uninstall and reinstall NY City Bikes. If nothing else has worked, completely uninstall NY City Bikes then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NY City Bikes not working

2. Fix NY City Bikes Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NY City Bikes be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NY City Bikes not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NY City Bikes may not be able to connect to the Internet when running in the background.