Contact BikerSOS Customer Service

Why should I report an Issue with BikerSOS - Motorcycle Ride GPS?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BikerSOS to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I have tried everything, restarted phone, installed and uninstalled app.. Great idea for an app now working with helpdesk intervention .Great app for tracking trips and emergency notifications in the event of an accident.

2. Also, I approved permissions on phone to send a text and tried to send an emergency alert to my emergency contact to test system.

3. Great tool to have on the road and will use premium again in the future.I downloaded this App on Sunday specifically for my trip on wednesday.. app installed ok.. accident detection only active if you buy a premium subscription.. which I have done.

4. In this plan if the rider crashes they have to find their phone and press a button to alert the one contact.

5. If the phone is lost, or rider is incapacitated, they are SOL unless they have the Pro version.Phone flew off the motorcycle mount after hitting a bad ridge in the pavement on the Interstate.

6. Then, 3 hours later my wife emails me the bikersos link of the phone's location.

7. **Update** The developers diagnosed an issue with my phone's power saving function that was disabling some of the app features.

8. Premium let me share a link in SMS and with FB for live updates as I was riding so my friends and family could see where I was at on my cross country trip.

9. I got a response message from phone provider that text message failed to be sent.

10. Now it detects you walking into the gas station with your phone and resumes your trip.Very impressed so far.

11. I haven't had to use the emergency SOS function yet (and I hope I never have to), but the whole package seems very well put together and it is a welcome addition to my rides from now on.

1. Fix BikerSOS Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BikerSOS: Restarting the app will resolve most errors.
2. Update the BikerSOS App. Here is how:
   1. On Android goto PlayStore » Search for "BikerSOS" » Open BikerSOS - Motorcycle Ride GPS » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BikerSOS » click "UPDATE".
3. Clear BikerSOS - Motorcycle Ride GPS app cache: Clearing cached data will force your app to retrieve the latest data directly from BikerSOS servers.
   1. On Android, goto Settings » Apps » Select "BikerSOS - Motorcycle Ride GPS" » click Storage » click "Clear Cache".
4. Check BikerSOS app permissions. If any of these permissions required to use your device's features are disenabled, BikerSOS might not work.
5. Uninstall and reinstall BikerSOS. If nothing else has worked, completely uninstall BikerSOS then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BikerSOS not working

2. Fix BikerSOS Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BikerSOS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BikerSOS not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BikerSOS may not be able to connect to the Internet when running in the background.