Contact Citymove Customer Service

Why should I report an Issue with Citymove: Parking & Transport?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ŠKODA AUTO DigiLab s.r.o. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Save all your number plates, including a description or image of your car, select the parking zone and the length of parking and pay with one click.

2. Citymove enables parking payments for all residential zones, P+R parking, and shopping centres.

3. After that, you can click on your parking zone and pay for parking in the easiest way imaginable.

4. The smartest way to pay for parking and move around the city of Prague.

5. Search for public transport routes, explore timetables and routes of all lines or check out the location of your tram or bus on the map in real-time!

6. And if you plan to stay longer, you can prolong the parking with one click.

7. Just type in your destination, and Citymove will find you the best public transport routes.

8. You can even terminate the parking session prematurely.

9. Citymove is a great partner for public transport in Prague.

10. And if you prefer a car, it will list all parking options nearby.

11. This makes it an essential app for all drivers parking in Prague.

1. It refused my payment without any failure log although I had enough money on my linked account, theres was no valide parking record in the app and it executed the payment four days later 😂👍.

2. Risky parking payments! Be cautious when using more license plates.

3. many times it hepled me to drive bus in correct way i case i was not sure! - yes the best tool for bus driver!Using the app for parking in Prague.

4. Not bad for checking whether there is a tram on its way or something, but I'd would rather not depend on shown location as you can end up running and looking just on a tail of the tram in the end 🙁I used it for parking.

5. After recent update, I am unable to select smaller time period than 30min!"Analysing your motion..." notification is always active.

6. The notification appeared again after restart and remains as before ;(I use it just for parking.

7. So you may end up with wrong ticket... The support is reluctant to process any of false payments.

8. Soon realized it's overkill app just for parking.

9. But even so I tried to switch on the features and then switch off and restart my mobile.

10. App is malfunctioning and mix up the license plates on buying ticket.

11. How to turn it off? UPDATE: I already had Advanced features disabled.

1. Fix Citymove Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Citymove: Restarting the app will resolve most errors.
2. Update the Citymove App. Here is how:
   1. On Android goto PlayStore » Search for "Citymove" » Open Citymove: Parking & Transport » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Citymove » click "UPDATE".
3. Clear Citymove: Parking & Transport app cache: Clearing cached data will force your app to retrieve the latest data directly from Citymove servers.
   1. On Android, goto Settings » Apps » Select "Citymove: Parking & Transport" » click Storage » click "Clear Cache".
4. Check Citymove app permissions. If any of these permissions required to use your device's features are disenabled, Citymove might not work.
5. Uninstall and reinstall Citymove. If nothing else has worked, completely uninstall Citymove then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Citymove not working

2. Fix Citymove Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Citymove be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Citymove not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Citymove may not be able to connect to the Internet when running in the background.