Contact Cycle Now Customer Service

Why should I report an Issue with Cycle Now: Bike Share?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Transit Now - Bus & Bike to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. UX is good but could br better (e.g., it's not obvious you have to use the search button in order to start planning a journey), and it would be nice to have some route preference options: e.g. to choose the fastest route even it's very busy, or a very quiet route even if it's a bit circuitous, or to prefer or avoid canal towpaths, shared sidewalks, stairs, etc.worked last year, but this year it doesn't pick the stations for Bixi(montreal) for some reason.

2. As of now, it automatically sets it as current location.I love this APP!! It's telling me where bikes are and how many docking stations are free and it's telling me where the E bikes are ( not enough of those!!!) It would be nice if you could somehow let me know if the E bikes available in the docks are charged or how long they need to be charged before getting there.Terrible. This app wouldnt let me go any further until I listed a bike share loaction.

3. The trip planner factors in the bikeshare stations, and it easily shows the available bike docks and bikes in a list and on map and allows loud notifications when they're low , so you can plan accordingly.

4. The list iant even alpahbetized to do a proper search.Fast and accurate map to guide your bike share journeys in Toronto! Eta does not consider uphills so is not very reliable.Crash on zenfone 5, last update needed.

5. No idea what went wrong.Nice to know how many bikes and docks available, plus all nearby stations.

6. I can now see very quickly how many bikes are left at my local station.Better than the official transit app and better than most of the others due to functionality.

7. But it would be better if we could also enter the depart location so we can plan a route.

8. Really nice to be able to able a widget on the home screen.

9. I've been recommending this app to everyoneGenerally a great app for trip planning.

10. Great app, it works fine.Great! Better than my official bikeshare app.

11. The widget is super useful on the desktop screen for quick reference.

1. Fix Cycle Now Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cycle Now: Restarting the app will resolve most errors.
2. Update the Cycle Now App. Here is how:
   1. On Android goto PlayStore » Search for "Cycle Now" » Open Cycle Now: Bike Share » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cycle Now » click "UPDATE".
3. Clear Cycle Now: Bike Share app cache: Clearing cached data will force your app to retrieve the latest data directly from Cycle Now servers.
   1. On Android, goto Settings » Apps » Select "Cycle Now: Bike Share" » click Storage » click "Clear Cache".
4. Check Cycle Now app permissions. If any of these permissions required to use your device's features are disenabled, Cycle Now might not work.
5. Uninstall and reinstall Cycle Now. If nothing else has worked, completely uninstall Cycle Now then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cycle Now not working

2. Fix Cycle Now Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cycle Now be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cycle Now not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cycle Now may not be able to connect to the Internet when running in the background.