Contact My Home Controller Customer Service

Why should I report an Issue with My Home Controller?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Resideo Technologies, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It doesn't sync up with the panel right away like if I arm the system or if a door opens or shuts.

2. It doesn't work at all.It works ok until there is a change in status.

3. It should mimic the panel like the lynx touch did.

4. That panel along with the app like this worked flawlessly.

5. This is a real review from 12-8-18.

1. Fix My Home Controller Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Home Controller: Restarting the app will resolve most errors.
2. Update the My Home Controller App. Here is how:
   1. On Android goto PlayStore » Search for "My Home Controller" » Open My Home Controller » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Home Controller » click "UPDATE".
3. Clear My Home Controller app cache: Clearing cached data will force your app to retrieve the latest data directly from My Home Controller servers.
   1. On Android, goto Settings » Apps » Select "My Home Controller" » click Storage » click "Clear Cache".
4. Check My Home Controller app permissions. If any of these permissions required to use your device's features are disenabled, My Home Controller might not work.
5. Uninstall and reinstall My Home Controller. If nothing else has worked, completely uninstall My Home Controller then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Home Controller not working

2. Fix My Home Controller Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Home Controller be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Home Controller not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Home Controller may not be able to connect to the Internet when running in the background.