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Why should I report an Issue with SanDisk Wireless Flash Drive?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of © Western Digital Corporation or its affiliates. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

SanDisk Wireless Flash Drive Customer Insights

1. Any refund, please? Or do you have something better? George from Adelaide, South Australia.Why do reputable companies develop and sell hardware then fail to support that hardware? This wireless drive is no longer compatible with the latest version of Android - Why does SanDisk not update their software for older hardware bought in good faith? This drive used to be a great piece of gear, now it only works as a large cumbersome USB tf card reader.

2. The same thing happens with "SanDisk Connect" When your wifi goes from my wifi to your wifi, my phone says NOT connected to wifi and will NOT backup or transfer files.I just LOVE this app, along with the sanDisk product.

3. Now, I can download somethings, transfer it to SanDisk, delete it from the tablet, and minimize the amount of memory in the tablet being used up by downloaded things.Western Digital is RETIRING their support of their own product as of March, 2021.

4. Few times I was lucky, but when interrupted, it was again hard to connect it, if connected, want start to ply any MP3 file downloaded on Wireless Flash Drive.

5. I am bitterly disappointed in SanDisk.Save your money and do not buy SD's wireless flash drive.

6. I've had the same flash drive for more than 10yrs, and no problem so far.I used to love my wireless drive, now that it no longer works, not so much.

7. I think because I went into my Wi-Fi settings, chose the drive, and entered my password, the app was able to set the rest up.

8. I couldn't even get it to work as a plug in USB on my Win10 laptop, that was a waste of my time so listen to the others it's a great idea but just doesn't cut it.This is great device and it's accompanying App.

9. I used it along 64GB Sandisk wireless usb stick for 4 years, and it works fine.

10. I won't be purchasing any more Western Digital products in future.Best Bluetooth Flash Drive.

11. I think it was asking me to modify my advanced Wi-Fi settings so it could do it for me but it was not intuitive, maybe because my Android OS version is newer? Otherwise, I like itVery disappointing experience.

Steps to Troubleshoot & Fix SanDisk Wireless Flash Drive Issues

1. Fix SanDisk Wireless Flash Drive Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SanDisk Wireless Flash Drive: Restarting the app will resolve most errors.
  2. Update the SanDisk Wireless Flash Drive App. Here is how:
    1. On Android goto PlayStore » Search for "SanDisk Wireless Flash Drive" » Open SanDisk Wireless Flash Drive » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SanDisk Wireless Flash Drive » click "UPDATE".
  3. Clear SanDisk Wireless Flash Drive app cache: Clearing cached data will force your app to retrieve the latest data directly from SanDisk Wireless Flash Drive servers.
    1. On Android, goto Settings » Apps » Select "SanDisk Wireless Flash Drive" » click Storage » click "Clear Cache".
  4. Check SanDisk Wireless Flash Drive app permissions. If any of these permissions required to use your device's features are disenabled, SanDisk Wireless Flash Drive might not work.
  5. Uninstall and reinstall SanDisk Wireless Flash Drive. If nothing else has worked, completely uninstall SanDisk Wireless Flash Drive then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SanDisk Wireless Flash Drive not working


2. Fix SanDisk Wireless Flash Drive Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SanDisk Wireless Flash Drive be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SanDisk Wireless Flash Drive not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SanDisk Wireless Flash Drive may not be able to connect to the Internet when running in the background.

Reported Issues