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1. If there was a way to keep the phone powered while backing it up, it would be 5 stars.I've been using the dual drive for a while, and when I downloaded the app suddenly my phone didn't recognize the drive, and when I tried erasing the app, it rebooted my phone, and somehow the app hid itself in the system files.

2. I find it really easy to share large files this way rather than constantly carrying a cable around and unlocking my phone to allow the computer to access to it.

3. I'm sure you can find a way to move apps to external storage (and let me run them from there too).This app used to be an excellent solution for backing up to a USB memory stick.

4. Only issue is that when I try to backup my entire phone storage to the drive, it drains my battery before it can finish.

5. If you're like me and most of your phone storage is taken up by apps (not music or photos) then this particular app will only add to your problem.

6. SanDisk Memory Zone is simple and user friendly, but the MAIN thing is that it is complete in performing the task!Nothing like the pics shown on Google.

7. After evaluating a dozen+ other apps I found Memory zone to be a fast, easy to use, ad-free solution.

8. please help me get my files back.Does not move apps to SD Card.

9. When I plug in my Kingston USB memory stick, this app shows a notification saying "Drive not supported".

10. Few minutes in the phone or computer it heats up quickly.

11. I did discover instructions showing how to allow the app to connect with my micro-SD card, but they were not complete & I had to experiment with the whole process until I could figure out how to use it.

1. Fix SanDisk Memory Zone Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SanDisk Memory Zone: Restarting the app will resolve most errors.
2. Update the SanDisk Memory Zone App. Here is how:
   1. On Android goto PlayStore » Search for "SanDisk Memory Zone" » Open SanDisk Memory Zone » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SanDisk Memory Zone » click "UPDATE".
3. Clear SanDisk Memory Zone app cache: Clearing cached data will force your app to retrieve the latest data directly from SanDisk Memory Zone servers.
   1. On Android, goto Settings » Apps » Select "SanDisk Memory Zone" » click Storage » click "Clear Cache".
4. Check SanDisk Memory Zone app permissions. If any of these permissions required to use your device's features are disenabled, SanDisk Memory Zone might not work.
5. Uninstall and reinstall SanDisk Memory Zone. If nothing else has worked, completely uninstall SanDisk Memory Zone then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SanDisk Memory Zone not working

2. Fix SanDisk Memory Zone Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SanDisk Memory Zone be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SanDisk Memory Zone not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SanDisk Memory Zone may not be able to connect to the Internet when running in the background.