Published by MyRouteOnline on Jan 21, 2024

Report an issue with MyRoute Multi Stop Navigation.
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Why should I report an Issue with MyRoute Multi Stop Navigation?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MyRouteOnline to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About MyRoute Multi Stop Navigation

1. Optimize stops with our multi-stop navigation and route planner for drivers, couriers and traveling professionals. • It saves you money, fuel, and time — making your customers (and yourself) radiantly happy! • You can re-order your existing route, skip any stop, and add or delete destinations. • MyRoute assists your navigation app with multiple stops and allows you to optimize your address list with the route planning tool by MyRouteOnline. Need even more features?

2. Couldn't recommend MyRouteOnline enough". – Chris W. • MyRouteOnline's route planner is free for personal use, with up to 6 addresses. • For Business users, link MyRouteOnline paying account to your app and plan routes with as many as 1,000 addresses. • No long-term commitment and no cancellation fees. • Continued use of GPS running in the background can dramatically decrease battery life.

3. MyRouteOnline is a route optimization software that calculates the most efficient way to visit all your destinations, with as many as 1,000 addresses!

4. Simply insert addresses or load your planned route and navigate using your selected navigation app.

5. Upon arrival, MyRoute will send you a notification for your next stop. "Unusually great. Highly recommended".

6. "Anytime I've had questions, my emails have been replied to almost immediately and always solve the problem I was having.

7. If you like to take long trips with family, friends, or by yourself, you will be impressed by our service.

8. "After 5 days of use, our dispatchers adopted it as a permanent solution".

9. We do our best to save energy and automatically turn off tracking to minimize battery use.

MyRoute Multi Stop Navigation Customer Insights

1. Having delivery experience in Los Angeles, San Diego County, and Chicago, I have yet to find a planner that programs the perfect route, but I think that has a lot to do with the mapping platform used (Google Maps, etc.). Comparing each optimization choice under "Goals" to view different stop combinations makes it easier to spot the best routing for me.

2. It can use time, distance or a few other criteria to create the route.I have tried quite a few different route planners and MyRoute is by far the easiest.

3. I just get the route info and key in the location separately on my own Google maps app.It's fine when it works but it crashed a lot on me.

4. Not helpful, especially if I'm supposed to use this while DRIVING a delivery route.I have been using MyRoute for a few weeks now and I really like it.

5. I tried several times because it didn't route the locations in order.

6. It will re route all locations including the ones you have already been too.

7. Still, I found it to be quite useful and will use it again if needed.I have tried 4 other routing apps, including 2 free ones, and found this one to have the most features I need with relative ease of use.

8. And probably about a fourth of the times when it popped google maps open, it didn't have the correct address - It had an address range, rather than the actual, exact address.

9. I like the app and without it could not have planned a 60-stop road trip (if Google ever opens up Google Maps to more destinations, though...). There are some quirks that just take some getting used to: Have to "exit navigation" with Google if MyRouteOnline thinks you have arrived before Google.

10. I import the spread sheet into MyRoute and tell it to create a route.

11. Don't trust it for work.Online route planner was decent though not perfect.

Steps to Troubleshoot & Fix MyRoute Multi Stop Navigation Issues

1. Fix MyRoute Multi Stop Navigation Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MyRoute Multi Stop Navigation: Restarting the app will resolve most errors.
  2. Update the MyRoute Multi Stop Navigation App. Here is how:
    1. On Android goto PlayStore » Search for "MyRoute Multi Stop Navigation" » Open MyRoute Multi Stop Navigation » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyRoute Multi Stop Navigation » click "UPDATE".
  3. Clear MyRoute Multi Stop Navigation app cache: Clearing cached data will force your app to retrieve the latest data directly from MyRoute Multi Stop Navigation servers.
    1. On Android, goto Settings » Apps » Select "MyRoute Multi Stop Navigation" » click Storage » click "Clear Cache".
  4. Check MyRoute Multi Stop Navigation app permissions. If any of these permissions required to use your device's features are disenabled, MyRoute Multi Stop Navigation might not work.
  5. Uninstall and reinstall MyRoute Multi Stop Navigation. If nothing else has worked, completely uninstall MyRoute Multi Stop Navigation then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MyRoute Multi Stop Navigation not working


2. Fix MyRoute Multi Stop Navigation Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MyRoute Multi Stop Navigation be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MyRoute Multi Stop Navigation not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MyRoute Multi Stop Navigation may not be able to connect to the Internet when running in the background.

Reported Issues