Contact Samsung TV Remote SmartThings Customer Service

Why should I report an Issue with Samsung TV Remote SmartThings?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Vulcan Labs to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Who cares about the free trial?! IMPOSSIBLE!!! As I used the app, trying to get through the advertisements, the remote became less and less operable.

2. The pros are that it was easy to connect to the tv, and the remote works well on my phone.

3. I get ads live ever 2 seconds which is the most annoying thing ever!!Well I bought the app because my kids lost the original remote.

4. I understand ads on a free version but this many? Only had it open for less than 5 minutes.I got this app because I wanted to stream a show that I could only access on my phone, and stream it to the tv.

5. A pop-up keeps showing explaining the Premium app but you cannot chose to use it.I got a second-hand smart tv but the remote stopped working.

6. This is a great alternative for me cause I'm less likely to lose my phone than I am a remote.

7. I hate having to click repeatedly to get to the next letter on the screen keyboard so I thought why not get a remote app? This app is THE WORST! You click more than 5 times and an ad pops up.

8. Don't see any reason why this app is better than the remote especially since you can't use it in place of the remote!The app is easy to navigate and that alone would of have gotten 5 stars but the amount of ads is ridiculous.

9. Instant delete.$$$ keeps asking for money $$ Adds pop up every 2 seconds I also have a roku tv there app is free.

10. It's a good remote in the 2 seconds you get to use before the pop up asking you to buy comes up again and blocks the remote.

11. You will always have to manually turn your tv on before using the app but that's easy enough.3 day free trial with ads? No.

1. Fix Samsung TV Remote SmartThings Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Samsung TV Remote SmartThings: Restarting the app will resolve most errors.
2. Update the Samsung TV Remote SmartThings App. Here is how:
   1. On Android goto PlayStore » Search for "Samsung TV Remote SmartThings" » Open Samsung TV Remote SmartThings » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Samsung TV Remote SmartThings » click "UPDATE".
3. Clear Samsung TV Remote SmartThings app cache: Clearing cached data will force your app to retrieve the latest data directly from Samsung TV Remote SmartThings servers.
   1. On Android, goto Settings » Apps » Select "Samsung TV Remote SmartThings" » click Storage » click "Clear Cache".
4. Check Samsung TV Remote SmartThings app permissions. If any of these permissions required to use your device's features are disenabled, Samsung TV Remote SmartThings might not work.
5. Uninstall and reinstall Samsung TV Remote SmartThings. If nothing else has worked, completely uninstall Samsung TV Remote SmartThings then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Samsung TV Remote SmartThings not working

2. Fix Samsung TV Remote SmartThings Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Samsung TV Remote SmartThings be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Samsung TV Remote SmartThings not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Samsung TV Remote SmartThings may not be able to connect to the Internet when running in the background.