Contact Fire Stick Remote Customer Service

Why should I report an Issue with Fire Stick Remote: Amazon Fire TV Remote Control?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Vulcan Labs to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I'm not able to use the app as a relaxing, headache-free convenience if my Network Connection Strength is too busy being an inconvenient frustration!The best fire tv remote out there! Great job developers! There are plenty of fire tv remotes out there... Half of them only work sometimes.... This one works all the time and has features like casting from your phone in easy to access ways and it also works... I cant tell you how many times ive tried to cast with other apps that are so unreliable... Also this one doesnt have intrusive obnoxious adds like others do... Best app for fire tv so far.The app works for 1 minute than freezes completely, making me have to use the remote that came with my Fire Stick.

2. If you want to payanother monthly subscription, I'm sure the remote you pay for will actually work on your phone; otherwise,the free version IS A WASTE OF YOUR TIME/EFFORT/SPACE.At first it worked great, then my phone updated to Android 11 and now it can't reconnect as a remote with my Firestick.

3. Once the fire stick goes into screen saver mode, the app stops working.It doesn't work all buttons just bring up a full page ad on phone screen and the TV doesn't do anything.

4. I've found it easier to just download the apps on my phone so I can find something to watch and then cast it from my phone to the tv.I seem to like this app.. It makes things very easy and convenient for me.

5. I was attracted to this app because I thought I would be able to type using the qwerty board on my phone when looking for shows or if I misplaced my remotes.

6. Maybe contact roku and ask for help there tv remote app actually works really good.The app works for about 20 clicks and then becomes completely useless.

7. I tried restarting my phone and TV and it still doesnt work.

8. Tried Uninstalling this and reinstalling to see if fixed issue but did not.It worked great for the first 30 seconds of usage.

9. x the ad out and the tv still doesn't register that a button was pushed except for bring up an ad on the phone.

10. Why can't I use this remote without exiting out of the get premium add ever single time!?!?! Don't download this remote.Such a disappointment.

11. The home button worked twice but now, nothing but full page ads everytime I try to navigate the tv screen.

1. Fix Fire Stick Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Fire Stick Remote: Restarting the app will resolve most errors.
2. Update the Fire Stick Remote App. Here is how:
   1. On Android goto PlayStore » Search for "Fire Stick Remote" » Open Fire Stick Remote: Amazon Fire TV Remote Control » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fire Stick Remote » click "UPDATE".
3. Clear Fire Stick Remote: Amazon Fire TV Remote Control app cache: Clearing cached data will force your app to retrieve the latest data directly from Fire Stick Remote servers.
   1. On Android, goto Settings » Apps » Select "Fire Stick Remote: Amazon Fire TV Remote Control" » click Storage » click "Clear Cache".
4. Check Fire Stick Remote app permissions. If any of these permissions required to use your device's features are disenabled, Fire Stick Remote might not work.
5. Uninstall and reinstall Fire Stick Remote. If nothing else has worked, completely uninstall Fire Stick Remote then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Fire Stick Remote not working

2. Fix Fire Stick Remote Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Fire Stick Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Fire Stick Remote not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Fire Stick Remote may not be able to connect to the Internet when running in the background.