Contact Seguros SURA Customer Service

Why should I report an Issue with Seguros SURA?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Suramericana to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It won't accept a phone number either that is not local which is short-sighted considering that there are international clients.Something the app it's wrong and doesn't permit to use it,but 90% of times it's functionalI entered my information, then I answered the three questions and was denied being set up my account.

2. This level of failure from a health insurance app results in needless deaths.at your request, android is blocking this apps notifications android 13 aparece este mensaje y no deja activar notificacionesThe Sura app is nonsense.

3. I have tried 6 times.It keeps saying I do not have access to my account or that I do not have services within SURA, which is outrageous due to the money I pay for having'em.

4. I did not open any account at the time I bought my motorbike nor did I receive any notification email to open an account.

5. And if I get to access, it is impossible to book an appointment with any physician, and if I try calling it is even worse, because there is no answer.Easy to use, got what I needed done quickly.

6. Earlier my account was opened without asking me and now when I have to buy SOAT for my motorbike.

7. It took more than a year before I could get the account working and get access.

8. SURA could very well be the the best there is!It's so difficult book a appointment with any doctor, I need to call for a appointment.

9. My account is no longer open.

10. I never opened my Soora account.

11. I tried a second time with the same result.

1. Fix Seguros SURA Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Seguros SURA: Restarting the app will resolve most errors.
2. Update the Seguros SURA App. Here is how:
   1. On Android goto PlayStore » Search for "Seguros SURA" » Open Seguros SURA » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Seguros SURA » click "UPDATE".
3. Clear Seguros SURA app cache: Clearing cached data will force your app to retrieve the latest data directly from Seguros SURA servers.
   1. On Android, goto Settings » Apps » Select "Seguros SURA" » click Storage » click "Clear Cache".
4. Check Seguros SURA app permissions. If any of these permissions required to use your device's features are disenabled, Seguros SURA might not work.
5. Uninstall and reinstall Seguros SURA. If nothing else has worked, completely uninstall Seguros SURA then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Seguros SURA not working

2. Fix Seguros SURA Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Seguros SURA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Seguros SURA not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Seguros SURA may not be able to connect to the Internet when running in the background.