Published by Plymouth Rock Assurance

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Why should I report an Issue with Plymouth Rock Assurance?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Plymouth Rock Assurance to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Plymouth Rock Assurance Customer Insights

1. And everymonth I have to pay insurance manually because some how their autopay functionality looses my card data and fails to pay.......I WOULD NEVER RECOMMEND ANYONE TO USE THIS APP OR SERVICE.Tried to log in 3 times and couldn't get past the email.

2. It locked me out several times and I had to call customer service to get a new password that still didn't work.

3. When I tried to reset my password it tells me that something went wrong and I need to try again later.

4. Mobile App doesn't seem reliable, Uninstalling now!!!Slow, very clunky, unreliable.

5. It did let me access my mobile policy card although I believe my state wouldn't accept it, but not positive.

6. And when I click on the app it says it is loading, but doesn't go anywhere! Also my phone doesn't support the rewards program.

7. I tried to login with my credentials and it said that my password was wrong.

8. I downloaded the app so that I can have access to my insurance info.

9. Any way im not going back to this sucking insurance companyApp wont let me log on.

10. This app is mostly a hybrid of the website anyway.You guys need to seriously update your app to fix the bugs.

11. Got right in afterwards.This is the worst app I have ever seen and worst service.

Steps to Troubleshoot & Fix Plymouth Rock Assurance Issues

1. Fix Plymouth Rock Assurance Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Plymouth Rock Assurance: Restarting the app will resolve most errors.
  2. Update the Plymouth Rock Assurance App. Here is how:
    1. On Android goto PlayStore » Search for "Plymouth Rock Assurance" » Open Plymouth Rock Assurance » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Plymouth Rock Assurance » click "UPDATE".
  3. Clear Plymouth Rock Assurance app cache: Clearing cached data will force your app to retrieve the latest data directly from Plymouth Rock Assurance servers.
    1. On Android, goto Settings » Apps » Select "Plymouth Rock Assurance" » click Storage » click "Clear Cache".
  4. Check Plymouth Rock Assurance app permissions. If any of these permissions required to use your device's features are disenabled, Plymouth Rock Assurance might not work.
  5. Uninstall and reinstall Plymouth Rock Assurance. If nothing else has worked, completely uninstall Plymouth Rock Assurance then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Plymouth Rock Assurance not working


2. Fix Plymouth Rock Assurance Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Plymouth Rock Assurance be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Plymouth Rock Assurance not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Plymouth Rock Assurance may not be able to connect to the Internet when running in the background.

Reported Issues