Published by Agency for Clinical Innovation on Aug 6, 2024

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About Eye Emergency Manual

1. These guidelines have not undergone a formal process of evidence based clinical practice guideline development however they are the result of consensus opinion determined by the expert clinician working group.

2. It provides a quick and simple guide to recognising important signs and symptoms, and management of common eye emergencies.

3. The content within this app was developed by ophthalmic and emergency clinicians of the NSW Agency for Clinical Innovation (ACI).

4. This app is designed for use by all medical, nursing and allied health clinicians in Emergency Departments across New South Wales.

5. They are not a definitive statement on the correct procedures rather they constitute a general guide to be followed subject to the clinician’s judgment in each case.

6. The consensus opinion provided is based on the best information available at the time of writing.

7. The app will also be of assistance in triaging patients to appropriate care within the health system.

8. To help with ease of use, this manual has a high graphic content, and is subdivided into anatomy, basic ophthalmic workup (history, examination, diagnostic techniques and treatment), and management of common eye presentations. Version 2. 0 of this app adds the permission "Write to External Storage", this permission is used to allow you to download the PDF resources found throughout the app to your device, if you do not wish to download PDFs this permission is NOT used, in newer versions of Android you do not have to grant the permission until you do wish to download a PDF.

Eye Emergency Manual Customer Insights

1. Thanks a lotExcellent Brief to the pointNormal students appliedAwesome app.great appGreat apHandy, brief and relevant.

2. Several new permissions, including advertising and network access, added for a supposedly privacy-focused update.

3. How ironic.Very useful source for exam studying and daily practice.Great and very helpful.

4. GPSuper.

Steps to Troubleshoot & Fix Eye Emergency Manual Issues

1. Fix Eye Emergency Manual Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Eye Emergency Manual: Restarting the app will resolve most errors.
  2. Update the Eye Emergency Manual App. Here is how:
    1. On Android goto PlayStore » Search for "Eye Emergency Manual" » Open Eye Emergency Manual » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Eye Emergency Manual » click "UPDATE".
  3. Clear Eye Emergency Manual app cache: Clearing cached data will force your app to retrieve the latest data directly from Eye Emergency Manual servers.
    1. On Android, goto Settings » Apps » Select "Eye Emergency Manual" » click Storage » click "Clear Cache".
  4. Check Eye Emergency Manual app permissions. If any of these permissions required to use your device's features are disenabled, Eye Emergency Manual might not work.
  5. Uninstall and reinstall Eye Emergency Manual. If nothing else has worked, completely uninstall Eye Emergency Manual then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Eye Emergency Manual not working


2. Fix Eye Emergency Manual Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Eye Emergency Manual be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Eye Emergency Manual not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Eye Emergency Manual may not be able to connect to the Internet when running in the background.

Reported Issues