Contact Optometry eye distance measure Customer Service

Why should I report an Issue with Optometry eye distance measure?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ds.optometry to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I've read there is about a 3 mm difference between the two pupillary distance measurements.What a waste of time, the video tutorials don't match up to what the app is asking for.

2. I dont wear glasses, I just need to ensure my eyes are no more than 68 on the distance to be able to use a VR headset.

3. You'll do yourself a favor if you just measure your pupillary distance with a ruler instead of wasting time with this app.GREAT!! I've never needed to get a PD measurement in my life.

4. Note, I couldn't get the camera function to work even though I gave the app the necessary permission.Seems like a pretty accurate app for measuring things like pupillary distance.

5. I dont even wear glasses, just wanted an IPD measurement.I like the idea, however I've never been able to get an accurate PD measurement with the app.

6. I used it in conjunction with my reading glasses, the measurements printed on the frames and in app photo I took of myself.

7. I wear glasses and had all the required measurements to input.

8. This app cannot do the one thing it says it does without someone knowin their eye size and bridge size that says is on my glasses I don't wear.

9. When i input points it doesn't do anything.Followed directions exactly and it says my pupil distance is not available.

10. It guides the user through the necessary steps for eye measurements related to glasses.

11. YOU MUST BE WEARING A PAIR OF GLASSES AND KNOW THE GLASSES MEASUREMENTS.

1. Fix Optometry eye distance measure Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Optometry eye distance measure: Restarting the app will resolve most errors.
2. Update the Optometry eye distance measure App. Here is how:
   1. On Android goto PlayStore » Search for "Optometry eye distance measure" » Open Optometry eye distance measure » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Optometry eye distance measure » click "UPDATE".
3. Clear Optometry eye distance measure app cache: Clearing cached data will force your app to retrieve the latest data directly from Optometry eye distance measure servers.
   1. On Android, goto Settings » Apps » Select "Optometry eye distance measure" » click Storage » click "Clear Cache".
4. Check Optometry eye distance measure app permissions. If any of these permissions required to use your device's features are disenabled, Optometry eye distance measure might not work.
5. Uninstall and reinstall Optometry eye distance measure. If nothing else has worked, completely uninstall Optometry eye distance measure then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Optometry eye distance measure not working

2. Fix Optometry eye distance measure Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Optometry eye distance measure be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Optometry eye distance measure not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Optometry eye distance measure may not be able to connect to the Internet when running in the background.