Contact TiviMate IPTV Player Customer Service

I am not able to record more than 4 minutes using the record option in TiviMate

Hi, I'm trying to pay a subscription for Tivimate premium account vut it's not possible to do that on Tivimate Companion application. There is an error: "Invalid SKU details. Google Play error" Try again later.

Bought premium but can't use

How do I add another iptv service url on existing

I can not buy the premium version, i can look on sport and the channels, but I can’t look on series. I can’t put in money in google pay. Can you help me?

hello I bought the tivimate iptv player application 1 week ago, I have an iptv subscription, I use codes that I entered in your stalker portal, at the time it works and after 2 or 3 days , your application erases for example the c and the / a at the end of my codes in the name tab of the playlist and therefore my iptv subscription no longer works. Can you help me please

Je n’arrive pas à lire les film 4 k sa bloque avec un autre lecteur sa fonctionne mes je trouve que je devrais pouvoir le lire sans passer par un autre lecteur merci

I setup scheduled Tivimate TV shows for later viewing. The recording section shows they are recorded
However when I hit play it shows the wrong show.

Hello had tivimate for a couple of months, noticed recently it was buffing a lot now iam just getting error 525, could you help please

Hi I have 5 devices and want to add 5 more, I tried purchasing and it says already purchased for another account

Payed Tivimate Premium lifetime subscription but get message error when trying to open to premium via tivimate. I payed through the tivimate companion

Hello you didn't cancel my free trial as I requested because I couldn't log into use my free trial and i STILL cannot log in??????

I did not receive my url could u please send Me

guide not working

I pay my subscription on August 20 and it's not working please help

cancellation of Subscription
Most of programs are buffering

I’m trying to login so I can unlock premium account on my TiViMate. When I login in it is saying “cannot login, please try again later”

Hello, I purchased tivimate companion app (the $32 subscription) and tivimate tells me no valid order when I try to unlock premium. When I try to purchase again in Play Store it says "app already purchased for another account"
How do I tell what account it was purchased for?
It should be dltvstuff@redacted
Hope you can help

I want to request for a url for my tivimate so I can watch tv

Keep getting a black screen and blue circle with eventual message httpdatasourceexception I have rebooted fire stick and WiFi but no joy.

The app isn't working, guide showing no info on all channels and the updating isn't working, nothing is

Need link to reset my forgotten password for tivimate

Please cancel the trial and payment from paypal as I cannot even get in to use it, so difficult

On HD and FHD channels I have sound but no picture

I would like to order please let me know how I can do so

Would like to know how can I install this international program

Bonjour , je souhaite prendre l'abonnement premium mais je n'arrive pas à payer avec le compte pay google , ( j utilise une smart TV ) , merci de m'indiquer la procédure

Info on what’s playing on channels of Ok3 does not work on the menu … it says no information, on menu also I tried installing a second tv program called mega tv and It cannot be onto the app it keeps giving me an error sign. I am a premium user but the account is under my daughters name we live in same house

I like to cancel my subscription so I can get the lifetime subscription
Thanks

Asked for help resetting premium password! My email is bootney18@redacted

Can't reset password. This is 3rd request. Wish I could say money well spent!

Don't have server address and don't remember my Username or password

I'm at my wits end with the Tivimate companion app. I had subscribed for 1 year on December 3rd 2021 and had side loaded TiviMate on a USB drive connected to my Amazon firestick 4K. Everything was fine until something got corrupted on the USB drive and the Amazon Fire TV 4K would not load unless the USB was disconnected. So, I had to delete all partitions on the USB, re-partition but now I can't log into TiviMate premium services. It says ' no subscription ' on the TiviMate app on the Firestick and even if I try to repurchase an additional $7.99 annual subscription on the companion app, I get 'Previously purchased on another account' I tried creating 3 separate email accounts and it's the same message on each. What is going on?

request refund for TiviMate of 7.99. I do not want to renew my subscription

I have not activated my fire stick number two and number three at all I'm having a big problem trying to activate so just only one that is activated so fix it. I need help to active a number two fire stick I'm having a big problem I keep on deleting it and putting it back and that's why you're getting confused what's going on so please activate only one TV that I have I do not have the other ones activated at all

I connected one TV but I cannot connect my second TV I'm having a problem I cannot get in please help me I'm not a good person with the computer is but I try so get back to me in my email and she told me directly what I have to do I put in my my password and everything for my log.com in and it doesn't go in I can't do anything please help me

My devices not registering

Iptv tidak bisa berjalan

I am sure I paid for the lifetime service a year ago but now is locked

i cant get the tivi mate pro. my pc wont download google store, and i dont have internet on my phone. so how do i get the tivi mate pro. thank you. i have the free app, but want the pro. thank you.

Hello. Some broadcasts may sound very low. Is it possible to increase this through the app? db+ Db+

I'm trying to pay for the app and it says already purchased for another account

Bonjour j’ai téléchargé tivimate parfait en mode prenuim abonné parfait sur le première téléviseur sauf que logiquement vous dites que une fois fait on peut l’avoir jusque à 5 appareil sauf des je l’installe il me redemande de re passe en prenieum pk ??? Et quand j’essaie pourvoir il me dis déjà abonné alors c’est faut c’est un seul appareil ou dites moi cool faire ? Merci de votre retour urgent

Good morning! I also want to know how to sign in and where to go if I have the lifetime or the yearly subscription because I want to keep the tivimate app. I forgot where to go to sign in and look at my membership to remember which package I got because if I got the lifetime, I dont have to do anything, but if have the yearly can you auto renew or send me an email to auto renew thank you so so much. Mine name is kori surley

I signup for the year and would like to do lifetime and I am having trouble switching it on tivimate companion.

I paid for the app and it doesn't work now it doesn't login

I have Version 4.5.0 and also purchased the pro add on.
I use an extreme code for my iptv service.
Every 30 sec to 1 min the show freezes for a few seconds.
I've removed an unused programs, cleared the cache on all, rebooted, still the same issue.
I'm getting 250-300 mbps so that's not an issue.
If I use smarters player I don't have any issues but I prefer the setup and layout of Tivimate.
Please let me know if there is any type of fix for this problem
Thanks,
Rod

Hi I just bought the service to use my tivimate app on my fire stick but is asking me for a lot of things before to use it , one of the things it’s play type m3u play list. Enter URL I didn’t receive any email with all that info and I need it

I continue to get the "Cannot login...try again later" and am never able to login to the app to unlock its premium features

I am seeking an update for previous email send. Error adding playlist in tivimate

How do you update media content on Tvmate to deal with buffering

Hi, I do have a valid premium TiviMate account. When trying to register the app on my FireTVStick, I receive the message that this is not working at the moment and that I should try it later. Please advice. Thank you.
regards
Udo

Can't get into app, says username and password don't match. I use the same one I always use

using iptv service which is glotv channels loads but when i try to play live channels its gives error code 403

Error occurred while processing the Playlist make sure uou have entered the correct data and check your internet connection. My internet is working fine and login details and url is correct. Please advise?

Way too much freezing.

When is my expiration date?

I NEED TECHNICAL SUPPORT FOR MY FIRESTICK FOR TIVIMATE . NEED TO UNLOCK

Dear,
I Uninstalled and Installed Tivimate, but I forgot my Premium password. Please, could you help me to restore the Premium service?
thanks,

I’m having issues with ITG my tivimate app I bought the lifetime subscription but now on my fire cube it’s saying that the subscription has expired but now even if I try to purchase the subscription again to get it working it will not allow me to do so so I can’t unlock the premium what can I do

My Tivimate stopped working and I paid 7-6-22. Also double the charge. I tried rebooting and nothing. It’s possibly under my sons name Favian Francis FavianFrancis702@redacted I’m the one that pays

I have been using Tivimate successfully for some days. I installed a second iptv provider. Since then i get everything correct, except there is no tv picture. The search icon runs continuously. Can you help ?
Thank you

I have downloaded tivimate from play store and google chrome but when I tryto open the app I just get black screen I downloaded the latest version 4.4.0

Hello, in the menu on the far left, the "series" submenu has disappeared, I have TV, films, recordings, my list, settings.
How to recover the "serial" menu
I have TIVIMATE premium, sometimes the channels skip and search for the signal also the image becomes mosaic.
Thank you for your reply
B. Genovese

After update to TiVi Mate I’m getting “error occurred: parser exception.” Channels don’t play. Buffering. Any resolve? Much thanks.

We cannot see any channels. And it is telling my my service is expired. Please help.

Card expired. Can't figure out how to update in order for service to resume

I bought tivi mate premium but it is nog activated

Hello i would like my 26 dollars back

I signed up don't have unlimited can't finish sign up

I feel bad to keep ask for help with my tivimates subscriptiom I look in my play store the subscription is paid,totle $7.99 tax $8.59I would to unlock my premiun. I have been at it four days.THANK YOU

I have 2 ?s First is when I find a channel I want to do a custom recording on I cant change the date or time because when I use the arrow keys on my keyboard it changes on the channels and not what I have selected. For example if it is 9:38 am and I want to start a recording at 10:00 am Ill click the start time when it opens and i use the arrow keys to go from 9 to 10 it will either do nothing or change the channel but not the time, if i use the tab key on the keyboard it only changes the channel. I can use the mouse to change the time from 9 to 10 but it wont let me select 10 it just moves the time up and down and thats it. How do I fix this so I can record the shows I want. Next ? is how do I deactivate accounts I dont use I can have up to 5 and Im using 3 or 4 of them but thats because I had to reinstall the program so I am actually only using 1 of the 5 I need to remove the ones I dont need

I paid for my subscription, in the play store it is showing paid and I can't unlock premium

No TV channels are working. I received the message: An error occurred: Parser Exception. TV channels icons are not active. Please, how to fix it?

I can’t navigate to my channels just buffing,it was working ok then stop

Can you please send me information on how to get a password and username to subscribe to your service different prices and oh yeah and is there a pretrial just to check it out let me know appreciate it Santiago. chavez197688011@gmail com

Bonjour, j'ai payé l'application premium le 07/03/2022 via mastercard. J'ai du formater ma tv android et je ne sais plus quel est mon compte premium. J'ai esseye mon adresse mail jonathanmichaux@redacted et oublié mot de passe mais je n'ai rien reçu. Pouvez-vous débloquer la situation. Merci

The built in player is messing up, I keep getting this error mediacodec video decoder exception

I have paid for premium 15 may for 1 yrar. But i vant unlocked it. It says that My email adress or secretword is wrong !!! ???

J'ai payé watched mais j'ai pas tv

Can not activate premium Tivimate on newly purchased fourth Firestick on my fourth tv. Old three working fine with premium Tivimate. The fourth one does not allow to log in Says Can not log in try later :: I have tried resetting the password still no success, pls help

Hallo ich hab zweites Konto erstellt können sie mir das Konto löschen

I can not get into my premium account. I have forgotten my password and when I request to get new password it will not go through. So I cancelled but want to reinstate, if I can resolve the password problem.

Hallo Guten Tag können sie mir diese account app löschen hab 2 Konto Erstellt

Hallo Guten Tag können sie mir diese Tivimate Konto löschen ich hab schon 2 Konto
Vielen Dank

I paid the one time fee for premium service and it is telling me subscription expired.
Please fix this. Thank you

I am trying to start a new premium subscription through the app but as soon as the payment page with the green subscribe button at the end pops up I can not choose anything on it, if I click it disappears and nothing happens... So how to pay?

Cannot find yourr emailaddress

Please cancel my subscription no longer needing it.

I had to re-install tivimate and now i cant get any channels can u help me plz b4 i uninstall it forever

Om My tv it says that My acount is not paid, but it is. My other divicis is working fine. ????

some channels like viasat golf sd/hd se stops working after a while i get a ffmpegDecdecException error message how do i fix it?

I've subscribed, but I can't connect to Android TV

Dhari

Error 404

Hi,

I have been a tivimate customer for a while, I did go with the yearly subscription to try it out, but now I want the permanent one, but it says I cannot choose that, the plan always was to buy permanent if I did like the app.

How can I do?

Best regards

Hello, trying to update tivimate, box saying some kind of parsing error appears, cannot update. Any help?

I have a pro account active until September 2022 and have lost my pro features. It has worked fine since I signed up last year, but now has lost the ability to make favorites folder, select channels from the bottom list of icons (previously viewed channels), yet I still have the channel names, numbers, and channel information on the main EPG.
I also have been using one device and would like to add a second device but it will not allow me to do this.
help please ?

Won’t let me buy 24.99 or when it does give an options says no money but I have 26 in there to purchase

Had to factory reset my Nvidia Shield. My son put Tivimate back on. Now cannot login to premium acct. Help