Contact TiviMate Companion Customer Service

Please cancel my account and refund my last payment. I am canceling because I was not happy with your service.
theorivas@redacted
password: Atelier100!
payment method: PaypPal theorivas@redacted

Cancel my subscription

I Signed up for the 29.99 subscription - BUT I mistyped my email address. The email address that I used to sign up was: teeajones@redacted - the CORRECT email address is: teeajones-1@redacted
I need you to switch the account FROM the incorrect address: (teeajones@redacted) TO: my correct email address: teeajones-1@redacted
Thank you!
Theresa Jones

Bonjour, malgré mon abonnement je ne peux pas accéder à l'application companion et ma tv ne fonctionne pas.
Il me demande de payer un abonnement Merci par avance.
Cordialement

Bonjour, malgré mon abonnement je ne peux pas accéder à l'application companion et ma tv ne fonctionne pas.
Il me demande de payer un abonnement

Bonjour, malgré mon abonnement je ne peux pas accéder à l'application companion et ma tv ne fonctionne pas.
Il me demande de payer un abonnement .
Merci par avance.
Cordialement

Would like to cancel please. No longer needing the subscription

Cancel subscription

Hello I’m trying to start an account on tivimate companion but when I try to sign up all I get is could not sign up, try again later I’ve been trying for two days, I’ve tried clearing the cache and restarting my device

I have an expired subscription i would like to renew. It shows expired when i sign in with old log in creditionals. I am not sure how to connect to tivimate companion. Do you have any instructions how to renew my subscription

How do I cancel Tivimate premium

Hello I do not have Tivimate anymore and need to delete my subscription.

Want to renew my subscription but don’t have an android phone how can I pay

Why can’t I buy premium. Error messages no matter what I try

I reset my password and used my email address as the user name but cannot log in. everything is correct but get the username and password don't match. How can I find out my username since I already reset the password.

Thank you

Depuis 3 jours plus de replay.. Merci

Cannot set up account i need to talk to you says username already used i need help bad this is getting on my last nerve thanks

I am no longer use this just bought few days ago.

Hi sir!! I purchased tivimate premium (one time purchase) today from Google Play Store payment option. But tivimate is still not activated. Please help 🙏

moved out from ex's house this is tied to my card her email, need to cancel subscription so i can repurchase and use. wont let me add another subscription to account or card

hi I am trying to login to my subscription on the tv and it want let me i only have to tv's on there i had some and i deleted a few please help

hi i ask to cancle tv mate in 3 day before
i order it by mistack and i dont use it

bonsoir j'ai fait un abonnement tivimate il y a quelques semaines mais maintenant l'abonnement a expirer je ne comprend pas

I purchase tivimate companion app, last week was working perfect. Today I was going to add another device and notice that the app is not showing the search movie and series option. the app is working like the free tivimate old version. The fist day was woking great with Search Movies etc. Help me please

I have TV mate on my cobra server IP TV it’s been great for the three years I’ve had it but today and for the last week the EPG is off by about six hours is there anyway that can be fixed

I forgot my password to my previous account

Tivilate says companion is expired - I just purchased a subscription today

I am trying to reset my password both on the app and on the website but not having any luck. EMail is dmz94@redacted. Can you send me a reset link?

I have a life time TiviMate subscription.
I have renamed my FireTv devices as FireTv1-4 and also have a shield tv.
I have not been able to download the companion apk. I would like to reregister all my devices on tivimate.

i’m trying to set up another account having problem again with my email diggskelvin0@redacted saying this email already used which is not need this to be fix thanks

I have the lifetime premium subscription and have been using it for almost 15 days since I purchased it. It has been working fine until today when all of a sudden I got a message that says no channels and when I clicked settings the app is asking mo to unlock the premium version and when I tried unlocking it I got a message that says my sybscription has expired. I just subscribed a couple of weeks ago with the onetime payment instead of the 1 year subscription.

please cancell my subscription

cannot login premium account on 2nd firestick

i tried many time to register tivimate premium service but it keep saying this email already used in that not true don’t know why it saying that.

I have a friend that just purchased the lifetime and they are using an iCloud email but for some reason it will not log into Tivimate. What could be the problem

Hi I registered for a tivimate account under gerryjohn@redacted, but I was meant to put in gerryjohn5050@redacted, how do I change that

I lost my login to input into the app

How to pay premium service ? I using your player on Amazon Firestick!

I just paid for my tivimate lifetime premium account and my info seems to not match for some reason i made the payment and even have a receipt plus in the tivimate companion app my info i correct. What's going on i paid $27 dollars and i cant log in.

Trying to buy a yearly subscription for a friend for Tivimate -received the error message ' Already purchased for another account' - can you please assist.

Kind regards,

Peter Bouma

I'm having issues completing a one time purchase. I my son in law had purchased on his device a premium membership under his account. He is now trying to purchase a premium membership for myself under my profile and information but he is getting an error code saying he's already purchased a premium account from this device. How can we purchase a second premium account for a separate user? We only own one Android device hence why we are purchasing it from the same device.

Thank you for your assistance with this.

Hello
I have Tivimate Companion. I do not remember how to go into my account. I love the app. Not sure if I paid for lifetime subscription. How can I find out? I know my username and password. Just don't know where to login. Thank you.

Can't log in to companion says try later

Buy subscription

I am trying to purchase a lifetime subscription using this email atodorris6@redacted. It won't let me past the main page, username and password dont match....(that's impossible)......can any assistance be given?

My guide is down all I get is No Information it's been down for 3-4 days can some fix please thank you

Im trying to purchase the plan for a year but it says “Subscription ? Per year”

Cant get TV mate companion to work after purchasing subscription????

I would like to pay but I can't pay. Can you send me a link so I can pay.

Thanks

I subscribed to a year of the premium service but I can't get it to work on my new phone. Everything has been installed & Uninstaller but I still can't access my premium service

It was supposed to be a free trail until October 4th,but you already charged my account.I didn't receive username or password. In I don't see this on my Google pay account has a subscription to cancel it

It was supposed to be a free trail until October 4th,but you already took the money out of my account before I decided if I wanted to keep it.2nd you didn't send me a username, and pass code,and last I don't see nothing on my Google pay has a subscription

Buy account for tivimate on tivimate companion unable to use code

I can't seem able to pay for premium lifetime on my account

My Tivimate Companion won't allow me to login. I've already purchased the app and changed my password 3 times to reset.

i have the app and want to deactivate a device and use on different device how do i do this

The tivimate companion did not give me a server account.

The tivimate companion did not give me a server account.

I keep putting in my email and it is saying that my email is incorrect but at tivimate is have my email on it as my account VERY FRUSTRATED please help.

I have no android devices. I want to unlock Tivimate Premium on my firestick. How?

lost my password to signin to tvmate

Did not recieve an mu3link

I purchased premium but am unable to login.

Need server address

hello, I just recently got a second tv box and so I needed another tivimate companion so I downloaded it to my partners phone but it won't allow me to subscribe so I can get the premium, if you could help that would be great

can't upgrade my account. keeps saying try later

Dear sir/madam,

We have a very big request for a future update. There are many old users of your fantastic app. But many of them have the same problem of remembering and handling buttons on a wide range of remote controls. Therefor a huge request in name of a very large group of old age users to add a print option. This to print for example the list of made favourites and there numbers. This way they simply can use the old school paper to see which numbers to press to choose their channels. It would be highly appreciated by a very large number of elder people/users.
Thanking you in advance for your trouble and hoping that you maybe can create something for this.
Regards, Mr van Ingen, Netherlands.

I would like to purchase another license of TV Companion - but even though I am using anther email address - all i get is already purchased for another email. This ought to be easier - or you should allow for more than 5 devices. Thank you

I have signed up to Tivi mate it is showing no valid order though. I want premium and paid for it. So i do not understand why this is happening.

I bought my box from an individual that installed TIVIMate on it. Now it shows the subscription has expired. I woull like to subscribe

I purchased the $24.99 subscription but I won't allow me to unlock premium. It's telling me to purchase a subscription.

I have Tivimate on my TV. But the tv guide is not correct. The programs do not match the tv guide. Also when i want recording a program. For example i want record; 'it takes a killer' then this is a totally different program.

Good day bnc10. Please I've been sending emails to you people but no response. Please how do i get my money back? 5022 euros,this money was sent since on the 26th of July and there's no other ways to reach you guys. Please someone should reply me as soon as possible...thanks.

Hi there Do you have a branch in Algeria to sell the materials, remove the paint, please

I have loaded Tivimate Companion on my IPTV box, but when I click on a subscription choice, I get a error stating the problem is on their end. Then google play invalid sku details come up.
How do I get a subscription to unlock my Premium?

my tivimate commotion account has been compromised someone keep login in into my account. there is a way I can change my password?. My tivimate account email is rudawgr12@redacted and my password is Corintia1978!!

My tivimate install on firestick shows rocketmail email
but when attempting to purchase the premium on companion, it insists on using my gmail address. therefore I can't unlock premium. HELP?

Cannot renew with tivimate companion, can I call and do this over the phone?

He here do I login to see what devices are being used in my account

Hi I have tried to test your premium on your app and it says invalid order on my firecube I did sign up though the settings on the app

I forgot my password. Thank you.

When I click to make a premium it does not let me do it what can I do to fix that

Hi I can't sign into premium it says no valid order please help

Cannot activate Tivimate Companion subscription

Hello! I would like to know if there’s a way to get a business account with you guys to provide your services on all of the devices we sell, to allow our customers a great experience. B/c most folks won’t know how to install these apps and links. We want to be able to provide everything for them with everything installed on the devices, so they can just plug and play.

Hello,
This i not a complaint. I'm a reseller for an IPTV service. My provider gave me you link to download Tivimate app which is playing well and I purchased the $24.95 option on Tivi companion for five devices for the Android TV boxes that I'm selling. My Question is, do you have an option or program for resellers to make multiple purchases for Tivi companion? and if you do what would be the cost be for multiple purchases ? I Know this is not on Google Play which is where I downloaded Tviv companion for the two boxes I'm selling.
I'm not sure where to send this to, so I'm hoping you could help direct me to the proper contact.
Thank you IN Advance
James Record

cant log in

I have loaded Tivimate Companion on my Google IPTV box, but when I click on a subscription choice, I get a error stating the problem is on their end. Then google play invalid sku details come up.
How do I get a subscription to unlock my Premium?

hi i need M3U link

Good Moring i did recive a email .i had unclock my account but i need a code http

tivimates companion i paid for it in june 23 2022 my processing no valid order

No complaint. I have account with Tivimate Companion. I do not remember if I have yearly subscription or lifetime. Idonot see any info on my account. Can you help? Thank you

No complaint. I have account with Tivimate Companion. I do not remember if I have yearly subscription or lifetime. Idonot see any info on my account. Can you help? Thank you

Im trying to renew my account asap its due today ?how i go about it. Thanks

My account is up today i want renew for the year what do i do? Help please

app

account

No information is showing on EPG. Unable to successfully update any channels with data.

I will like to upgrade to the lifetime subscription.
Thanks Montrell

Hi, I paid my money to gegister through my credit card, the payment came out but am not getting to log on