Published by SetSysteme

Report an issue with Set IPTV.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Set IPTV?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SetSysteme to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Set IPTV Customer Insights

1. I am using this for the first time on samsung series 7, its a good application, I don't like to go back to the favourites channels is a little bit frustrating, hope it will have updatesi paid for this app 17.50$ it works for the first time but then when ever i turn on my tv it keeps restarting and not working.

Steps to Troubleshoot & Fix Set IPTV Issues

1. Fix Set IPTV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Set IPTV: Restarting the app will resolve most errors.
  2. Update the Set IPTV App. Here is how:
    1. On Android goto PlayStore » Search for "Set IPTV" » Open Set IPTV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Set IPTV » click "UPDATE".
  3. Clear Set IPTV app cache: Clearing cached data will force your app to retrieve the latest data directly from Set IPTV servers.
    1. On Android, goto Settings » Apps » Select "Set IPTV" » click Storage » click "Clear Cache".
  4. Check Set IPTV app permissions. If any of these permissions required to use your device's features are disenabled, Set IPTV might not work.
  5. Uninstall and reinstall Set IPTV. If nothing else has worked, completely uninstall Set IPTV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Set IPTV not working


2. Fix Set IPTV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Set IPTV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Set IPTV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Set IPTV may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I have a lifetime subscription paid. When I try to upload a playlist It shows MAC address unknown.
    On that same tv tere is the lifetime subscription.I cannot do anything with this.Please, either refund the money, or activate my account on this MAC adress of my TV C8:08:E9:B2:9B:B5

    — by Verlin Eelman 6 months ago

  • HOLA MI PROBLEMA PARECE SER DIRECCION MAC BLOQUEADA ES ASI?

    — by raul daniel 6 months ago

  • hola mi problema es que en la aplicacion me aparece en la seccion seguridad una leyenda que dice que bloquee mi direccion Mac y un pin , mi pregunta esto es correcto y si se puede corregir. saludos-

    — by raul daniel 6 months ago

  • Hello. I need a support because I can do anything with my Samsung setiptv app. When I open the app in my televisivo, appear a message with this information playlist status:expired.
    The Mac address for my television os this:
    c8:12:0b:7f:1f:9a
    Can you help me to solver that issue with your app?

    — by Luís Tomé 6 months ago

  • Set iptv is only showing in a small box in the corner of the screen and not full screen I can not find any settings to change this. All my other apps work find it's just setiptv it's happening with

    — by Leigh luckman 6 months ago

  • Thank have paid for lifetime subscription but now SETIPTV is saying " can not read m3u file. The format is not supported or your service is inaccessible please contact your Playlist provider. Now I can't watch a single thing.

    — by Liam Gaynor 7 months ago

  • Hello I’m trying to delete my old expired link to upload my new channel but always get error message so I can’t upload the new link

    — by Ede 8 months ago

  • Dears,
    Since a few days i have a problem with my IPTV , can you help please.?
    Mac Adress: 24:fc:e5:47:72:04

    — by Nakh 8 months ago

  • hola quisiera resolver un problema con set iptv resulta que alguna vez tuve set iptv y luego lo deje, hasta el momento me dice que esta pagado pero no muestra los canales

    — by marcelo tapia 8 months ago

  • bonjour,
    J'aimerais savoir pourquoi ma page a expiré le contrat que j'ai payé pour pouvoir utiliser l'IPTV pendant que ce Mac (télévision) fonctionne, je n'ai pas payé pendant seulement 7 jours ! J'espère qu'ils réactiveront le système. Cordialement
    Dolorès Almeida

    — by Dolores Almeida 8 months ago

  • I can’t add the playlist url it says invalid. I tried the same playlist with a different iptv app and it worked. How can I solve this?

    — by Juan Pablo 8 months ago

  • I use setiptv on my Samsung smart TV. I can appoint favorites, but there is no favorite group present. How can I make that? Can I make more groups?

    — by Peter Overeem 8 months ago

  • I can't load m3u url anymore in my samsung tv. Is there a problem ?

    — by Majid 8 months ago

  • Set IPTV user

    App opens up to black screen on samsung tv

    — by Chris 8 months ago

  • When i click the ’setiptv’ app, my screen turns black. Its black until i switch off.
    How can i solve this?

    — by Mehmet Taylan 8 months ago

  • There is some problem on my Samsung tv. When i start app there is just black screen. Im from Croatia. A few friends here have the same problem. Can you tell me where is the problem and when can you fix it becose this problem its from last evening

    — by Luka Faraguna 8 months ago

  • Hi my app isn't working and has five me a number that is 1168-9896

    — by Jason McClean 8 months ago

  • My app on my Samsung TV is not responding. Help me troubleshoot.

    — by Steven Council 8 months ago

  • Hi,

    The app doesn't turn on at first time. I have to try 5/6 times before the app comes on my TV.
    When I go to the app, the screen stays black and then turn off.
    I don't understand this issue.

    Regards

    — by D'Almeida 9 months ago

  • Hello,
    I have an issue with app on Lg c3 65”

    My iptv provider said that it has subtitles every movie, and i have it on samsung tv on other device.
    But in this case on lg wont show any subtitles.
    Can you reslove that problem?
    Thanks

    — by Kreso Rogic 9 months ago

  • hi im trying to resubscribe but the activation page states that my app is already activated ,yet my status states expired on 19/11/23 .please help,thank you

    — by phil heaney 9 months ago

  • bonjour votre application marché très bien avant mais maintenant il y a trop de bug on peut pas mettre un code parental. il faut insister au démarrage 5 à 6 fois pour que ça redémarre l application merci d'avance

    — by chamax 9 months ago

  • Hi, i have lifetime SETIPTV, I HAVE DELETED THAT APPL, THERE WAS A PROBLEM WITH THAT APPL. I Want to install again. How can i do that.

    — by Ricardo Teixeira de Siqueira 10 months ago

  • Hi, i have lifetime SETIPTV, I HAVE DELETED THAT APPL, THERE WAS A PROBLEM WITH THAT APPL. I Want to install again. How can i do that.

    — by Ricardo Teixeira de Siqueira 10 months ago

  • Hi! Very urgent I've had setiptv for over 2 years and have never had a problem.I have the applications on Samsung Tizen Smart TV.The application does not want to start.It turns on until this sound.This sound and these black graphics end and the same graphics with this sound come back on.And so on all the time. I don't want to load the main board.Please help me as soon as possible because I can't watch anything.I can uninstall the application and install it again, but I will have to pay for activation again.Thanks

    — by Dariusz 10 months ago

  • Hi,
    my set iptv is not working i tried to delete is and download again, and it still does not work...Do I have to pay again? It said when I downloaded that i have to pay after one week, but i already payed...
    Please tell me how to fix it

    Kr

    Anita

    — by anita sucic 10 months ago

  • Good afternoon,

    I have an issue with my SET IPTV app on my Samsung smart tv . I’ve tried to delete the app and reinstall, to clear the cache, but still no working.

    The issue is :
    I open the app , coming with your logo “ welcome to set iptv “ stay like this for few seconds and then the app closing down itself. Doesn’t allow me to go into the main map to choose any programs or to do anything.

    This happened last night from no where.
    I mentioned that the tv doesn’t make any updates. All still the same , just app doesn’t work.

    My tv wireless Mac is : 5c:49:7d:78:8e:0b

    Hope we sorted this out as soon is possible.
    Thank you in advance

    George

    — by George 10 months ago

  • Set iptv not loading, I've deleted it and uploaded again and it's all the same. Please help here thanks!

    — by Harry 10 months ago

  • setiptv didnt open from yesterday it loads then closes didnt open

    — by ahmed 10 months ago

  • The setiptv in the Samsung TV don't access the menu because don't show any screen menu toolbar. Please advise !I already Uninstall and reinstall the app.Thank you

    — by Rodica Lupu 10 months ago

  • Hi there
    My iptv app not.loading.
    Try to start and after the logo, turn off by it self

    — by Peter 10 months ago

  • Hello ,
    I just bought the app, but the streams are not loading. Mac address e0:76:d0:63:5e:86. Everything is fine if I use other app.

    — by Pece Krstevski 10 months ago

  • Rectificatif, toutes mes excuses, il y a un souci de maintenance au niveau de ma banque. Je souhaite entrer en contact par WhatsApp avec un représentant. Merci

    — by AlexandreEriel 10 months ago

  • Bonjour, j'ai effectué l'opération en ligne hier à 22h via ma carte visa, mais mon compte n'est pas alimenté.

    — by AlexandreEriel 10 months ago

  • Ho cambiato l abbonamento internet di casa e con i nuovi dati non funziona più l app

    — by Vincenzo Marra 10 months ago

  • لقد قمة بشراء هذا البرنامج منذو اكثر من 3 سنوات وكثيراً ما يعلق ولان منذو الامس البرنامج لا يعمل لدي ارجو الاجابة
    شكراً

    — by Majed 10 months ago

  • It's saying can't read the m3u file. The format is not supported or service is inaccessible

    — by Okpuke Solomon 10 months ago

  • Dear Support team,
    I am facing an issue, the error say: can not read the m3u file, the format is not supported
    Mc: 70:af:24:9f:89:fb

    Kindly Assist

    Regards,

    — by Yumen 10 months ago

  • I have paid for the usage of this application since 2021, i was told is lifetime but now it telling me it can't load playlist.

    — by Okpuke Solomon 10 months ago

  • Dear Team.
    im realy very very very upset from this treatment ,i paid yester day for subscription mac id 1085267006 but no one answered me

    — by amr adel 10 months ago

  • I cannot get any channels on my SetIPTV app to work (I have Samsung TV). I have been told I should update my app. How do I do this?

    — by Chris Jordan 10 months ago

  • Hello,

    Recently we join set iptv my Mac id 4c:c9:5e:dd:13:86

    But now it’s not working it’s showing like this,

    “Can not read the m3u file. The format is not supported or your service is inaccessible please contact your playlist provider.”

    Please solve this issue as soon as possible.

    — by Nancy Chhibber 10 months ago

  • I keep getting a message saying authentication required when I want to watch some football or other programmes

    — by Tray 10 months ago

  • Good morning. my app still doesn't work, it opens but I can't do anything. MAC address: a0:d0:5b:a8:ac:de.
    Can I ask for help? Regards

    — by Tompie75 10 months ago

  • good morning everyone. My app hasn't been working for four days. Can You help me ? MAC address: a0:d0:5b:a8:ac:de

    — by Tompie75 11 months ago

  • i uploaded playlists on my setiptv account using my computer but they aren't showing up on the app on my tv. I did have 1 show up, but it didn't work, and now my tv screen in the app says it couldn't play it and i can't get the screen to return to the home page. I am on the 7 day free trial. thanks, sheryl darrow

    — by sheryl nann darrow 11 months ago

  • Hello there team, I have a problem with the app on a LG Smart TV. The series section is loading fine and i can see the thumbnail of the serie but its not clickable. When i try to press the "OK" button on my remote control nothing happen. In general everything is working except series section. Thank you in advance

    — by Dimitris 11 months ago

  • I paid for the application on August 28, 2023 (reference B080232456244674). MAC ADRESS: 28:39:5e:c1:a5:d2. When I start the application I get a message "The test period has expired"?

    — by Josip Kolarevic 11 months ago

  • Non riesco a scaricare l'applicazione su tv philips Android. Non è presente nello store e i file apk che si trovano non funzionano. Grazie

    — by Antonello 1 year ago

  • Some time ago I paid the application on this TV, 7 days ago I uninstalled and reinstalled it because I reset the TV, now it asks me for payment again. but I had already paid for it. how can i do now?

    — by Michele 1 year ago

  • I want to remove my account on setiptv, thank you for your understanding.

    — by Ismail sopi 1 year ago

  • I made the purchase on setiptv and I want to cancel the purchase because I made a mistake in the purchase.

    — by Ismail sopi 1 year ago

  • hello, I want to cancel this purchase because I made a mistake in the purchase, I want my money back in my account, thank you for your understanding.

    — by Ismail sopi 1 year ago

  • Upon renewal of my provider subscription; Everything was fine, but then it stopped. He tried to upload the channels and he recieved the message "Mac address is incorrect or setsysteme player not installed". However, now I am able to run the Live TV, but when I try VOD or Series channels, I get the message Loading forever. My Mac address is 58:39:5e:67:eb:b0

    — by Hany Abdelmalek 1 year ago

  • I have sent two previous messages regarding my tv it’s not worked since 2nd June and no reply am I wasting my time is this just a scam
    Very angry subscriber

    — by J daly 1 year ago

  • bonjour,
    Je rencontre un soucis avec mon application iptv sur ma tv philips.
    Je me suis acquitté de mon abonnement l année dernière et aujourd'hui on me demande de payer de nouveau.
    Voici la facture de l année dernière.
    Marchand : SET SYSTEME (600001936)

    Site web : http://www.manage-setiptv.com

    N° de commande Marchand : j0n4n8136962m0__6639

    N° de transaction : 21097SGDC13392

    Montant transaction : 165.0 MAD

    Pouvez vous m aider?
    Merci d avance.

    — by BABOUCHI 1 year ago

  • j ai un message d error 519 sur mon appli SET IPTV on me demande de contacter mon fournisseur

    — by paul serge nsoa nsoa 1 year ago

  • Hi this is the 3rd time i write to you regarding the issues i am facing to get the channels on my tv since 4 days and i could not get the connection with programs . i really dont know why customers get any reply or any excuse from your . I made complain and made feedback trying to get an answer from you but hopeless .Please advice me what to do to solve his issues .

    — by Majid Mohamad 1 year ago

  • Hi this is the 3rd time i write to you regarding the issues i am facing to get the channels on my tv since 4 days and i could not get the connection with programs . i really dont know why customers get any reply or any excuse from your . I made complain and made feedback trying to get an answer from you but hopeless .Please advice me what to do to solve his issues .

    — by Majid Mohamad 1 year ago

  • HI LOST CONNECT WITH ALL CHANNELS SINCE 3 DAYS ,CAN YOU PLEASE TAKE
    ACTION REGARDING THAT, I LOST FOLLOWING MY FAVORATE PROGRAMS.
    MY ORDER NO.8249.THANK YOU FOR YOUR KIND ATTENTIONS

    — by Majid Mohamad 1 year ago

  • HI LOST CONNECT WITH ALL CHANNELS SINCE 3 DAYS ,CAN YOU PLEASE TAKE
    ACTION REGARDING THAT, I LOST FOLLOWING MY FAVORATE PROGRAMS.
    MY ORDER NO.8249.THANK YOU FOR YOUR KIND ATTENTIONS

    — by Majid Mohamad 1 year ago

  • Mi app no funciona y no se por que

    — by Antonio 1 year ago

  • i’ve paid and it’s not working on my tv. I want a refund

    — by Mário Rocha 1 year ago

  • Allora io o pagato set iptv però metto tutti i dati della playlist e mi dice sempre playlist errata però io la stessa playlist la metto in un'altra iptv e funziona allora ditemi cosa devo fare io o pagato per avere setiptv e non e corretto che io non ne posso usufruire del servizio spero di avere una risposta al più presto grazie e buona giornata

    — by Vincenzo 1 year ago

  • La applicazione non mi funziona e non riesco a usare e usufruire del abbonamento ,risolvete questa problema io nn compro una licenza che non la posso usare

    — by Dragos 1 year ago

  • d0:d0:03:45:c8:ae non funzione e nella parte in alto a sinistra c’è scritto SETIPTV Licenze:lifetime. Come posso risolvere?

    — by Luigi 1 year ago

  • Bom dia . perdi o vosso número de contacto para renovar contrato

    — by Manuel António Martins vilas Boas 1 year ago

  • My status says that i am banned but nobody else expect one tv uses this account we have been having this problem since yesterday so i would like you to fix that

    — by dushe ajdini 1 year ago

  • i have problem with setiptv app it dosnt work please help me my MAK is :7273c1afea12

    — by Goce 1 year ago

  • i had payd for one year i had one week set iptv. now its dont work

    — by Goce 1 year ago

  • Mi cuenta se desactivado tengo que pagar otra ves? Mi Mac es 64:07:f6:02:12:37

    — by Edgar 1 year ago

  • Hi,
    I don't have a complaint, but I don't know how else to contact you. My husband has downloaded setiptv onto our TV, but the subscription runs out on 11.4.2023. Unfortunately my husband passed away in February and I have no idea how to renew the subscription. Could you please help me?
    Many thanks
    Katherine

    — by Katherine Melbourn 1 year ago

  • Per problemi tecnici ho dovuto fare un reset della smart tv. Dal momento che ho installato nuovamente l'applicazione acquistata, passati i 7 giorni mi dice di acquistare di nuovo l'applicazione.

    — by Angelo 1 year ago

  • It’s not working

    — by Nesrin 1 year ago

  • I just payed the money via my bank acount and the app is not working yet on my tv ,
    MAC: a69534bdbe6f

    — by Mohamed Amin 1 year ago

  • Not a complaint, just need advice please. I have a multi screen contract with AMB Konnect ( 3 screens )
    I already have your product running on one of my LG smart tvs, however I'm struggling to activate your app on my 2nd LG TV.
    Regards
    Graham Trolley

    — by Graham Trolley 1 year ago

  • good morning, i can't activate this MAC 38:68:a4:ae:cd:7b for iptv set app, i tried so many times with different cards! can you help me to activate? thanks iapello pietro domenico

    — by domenico 1 year ago

  • Hi, i really like your app but there’s only one thing i cant use it because i cant lock The group for adults, i can do only single channels but there is hundreds channels no point to code every single one, and olso there is no option to hide these group from The playlist. Other apps have this option so if you dont change this i will have to use a different app. Please do something

    — by Dominika 1 year ago

  • Bonjour, j'utilise l'application depuis plus d'un an. Maintenant pour renouveler ma liste m3u, comment recevoir le URL?

    — by Paul Hamen 1 year ago

  • Bonjour
    Mon adresse Mac set IPTV est déjà activé depuis longtemps et dernièrement quand j’envoie ma liste sur mon adresse Mac qui est 08ac154dc4de9d ce dernièr me demande code pin pourtant j’ai désactivé le code sur l’application je ne sais pas où le problème bien cordialement en attendant votre réponse

    — by Abdelghani El alami 1 year ago

  • Hi there,

    I hope you are well

    I have sent you a complaint with regarding a problem which I encountered with your app Set IPTV.Actually I didn’t receive any response from you until now and there is still problem and I can’t use of the app anymore.Could you please follow up this issue for me and let me know asap.
    Best regards
    Meti

    — by Meti 1 year ago

  • Hi there,

    I hope you are well

    I have sent you a complaint with regarding a problem which I encountered with your app Set IPTV.Actually I didn’t receive any response from you until now and there is still problem and I can’t use of the app anymore.Could you please follow up this issue for me and let me know asap.
    Best regards
    Meti

    — by Meti 1 year ago

  • Hi there,
    I have Set IPTV app on my Samsung smart TV .But there is an issue,the problem is after a few seconds the video stops and it needs to change the channel again.Could you please help me with this?
    Kind regards
    Meti

    — by Meti 1 year ago

  • Jag har nu en ny smart tv. Jag är kund hos er sedan 15 månader sen. Hur ska jag göra för att få Setiptv till den nya. Jag har ju betalt i 11 månader till? M.V.H. Tobbe

    — by Torbjörn Appelqvist 1 year ago

  • Rättelse Min Mac adress 78:bd:bc:39:1e:53

    — by Torbjörn Appelqvist 1 year ago

  • Min Mac adress 78:bd:bs:39:1e:53

    — by Torbjörn Appelqvist 1 year ago

  • Hej jag har köpt ny tv. Hur gör jag?

    — by Torbjörn Appelqvist 1 year ago

  • Hello

    — by Rahman 1 year ago

  • Hello,
    When I go to the SETIPTV website and upload something, it requires a PIN CODE.
    Which PIN CODE is it?
    Where can I find the PIN CODE?
    No PIN code was requested for the first time.
    Please can you help me?

    — by Steisi Vogli 1 year ago

  • Buongiorno non carica lista completa grazie

    — by Giuseppe 1 year ago

  • Buongiorno sono Dentale login Beppe12 78bdbc5a56b2 mac adress carico parziale della lista non completo grazie

    — by Giuseppe 1 year ago

  • Hallo, ich habe ein Problem mit der Aktivierung von setiptv, nach dem Wechsel des Fernsehers möchte ich die Aktivierung vornehmen und eine Zahlung über Paypal vornehmen

    — by Marzena Skibinska 1 year ago

  • Hiw can I find my url

    — by Badi Hakim 1 year ago

  • Dear All

    I bought your product 2 or 3 years ago. But it won't let me login to the system. My e-mail address and TV Mac address are listed below. I request your help in correcting the error.
    Mail : cagataypancaroglu@redacted
    Mac : 68:07:0a:34:0b:b1

    — by Çağatay Pancaroğlu 1 year ago

  • I try to pay my Mac but say is no a real Mac

    — by Carol 1 year ago

  • Salve ho acquistato il programma setiptv 6 mesi fa ho pagato 16.00 euro possiedo una lista
    E da 1 mese che non mi funziona più mentre il altri programmi la lista va ok

    — by Davide 1 year ago

  • I had 1 year subscription and the application restarted and everything is gone.

    — by Mouin 1 year ago

  • more than fivr days noz this app is not working anymore on my firestick. It pups up an error message like "the page at http: setiptvworker.com says error 519" and "object error". I made a complaint already but nothing you said. How can you let me be able to see the world cup and stop making me lose match please. please and please. thank you

    — by AUBIN BERENGER AZANGUE 1 year ago

  • 389361

    — by slim 1 year ago

  • No tengo señal

    — by Rosario vasquez 1 year ago

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