Published by SetSysteme

Report an issue with Set IPTV.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Set IPTV?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SetSysteme to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Set IPTV Customer Insights

1. I am using this for the first time on samsung series 7, its a good application, I don't like to go back to the favourites channels is a little bit frustrating, hope it will have updatesi paid for this app 17.50$ it works for the first time but then when ever i turn on my tv it keeps restarting and not working.

Steps to Troubleshoot & Fix Set IPTV Issues

1. Fix Set IPTV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Set IPTV: Restarting the app will resolve most errors.
  2. Update the Set IPTV App. Here is how:
    1. On Android goto PlayStore » Search for "Set IPTV" » Open Set IPTV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Set IPTV » click "UPDATE".
  3. Clear Set IPTV app cache: Clearing cached data will force your app to retrieve the latest data directly from Set IPTV servers.
    1. On Android, goto Settings » Apps » Select "Set IPTV" » click Storage » click "Clear Cache".
  4. Check Set IPTV app permissions. If any of these permissions required to use your device's features are disenabled, Set IPTV might not work.
  5. Uninstall and reinstall Set IPTV. If nothing else has worked, completely uninstall Set IPTV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Set IPTV not working


2. Fix Set IPTV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Set IPTV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Set IPTV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Set IPTV may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hello,
    I have an issue with app on Lg c3 65”

    My iptv provider said that it has subtitles every movie, and i have it on samsung tv on other device.
    But in this case on lg wont show any subtitles.
    Can you reslove that problem?
    Thanks

    — by Kreso Rogic 1 week ago

  • hi im trying to resubscribe but the activation page states that my app is already activated ,yet my status states expired on 19/11/23 .please help,thank you

    — by phil heaney 1 week ago

  • bonjour votre application marché très bien avant mais maintenant il y a trop de bug on peut pas mettre un code parental. il faut insister au démarrage 5 à 6 fois pour que ça redémarre l application merci d'avance

    — by chamax 2 weeks ago

  • Hi, i have lifetime SETIPTV, I HAVE DELETED THAT APPL, THERE WAS A PROBLEM WITH THAT APPL. I Want to install again. How can i do that.

    — by Ricardo Teixeira de Siqueira 2 weeks ago

  • Hi, i have lifetime SETIPTV, I HAVE DELETED THAT APPL, THERE WAS A PROBLEM WITH THAT APPL. I Want to install again. How can i do that.

    — by Ricardo Teixeira de Siqueira 2 weeks ago

  • Hi! Very urgent I've had setiptv for over 2 years and have never had a problem.I have the applications on Samsung Tizen Smart TV.The application does not want to start.It turns on until this sound.This sound and these black graphics end and the same graphics with this sound come back on.And so on all the time. I don't want to load the main board.Please help me as soon as possible because I can't watch anything.I can uninstall the application and install it again, but I will have to pay for activation again.Thanks

    — by Dariusz 3 weeks ago

  • Hi,
    my set iptv is not working i tried to delete is and download again, and it still does not work...Do I have to pay again? It said when I downloaded that i have to pay after one week, but i already payed...
    Please tell me how to fix it

    Kr

    Anita

    — by anita sucic 3 weeks ago

  • Good afternoon,

    I have an issue with my SET IPTV app on my Samsung smart tv . I’ve tried to delete the app and reinstall, to clear the cache, but still no working.

    The issue is :
    I open the app , coming with your logo “ welcome to set iptv “ stay like this for few seconds and then the app closing down itself. Doesn’t allow me to go into the main map to choose any programs or to do anything.

    This happened last night from no where.
    I mentioned that the tv doesn’t make any updates. All still the same , just app doesn’t work.

    My tv wireless Mac is : 5c:49:7d:78:8e:0b

    Hope we sorted this out as soon is possible.
    Thank you in advance

    George

    — by George 3 weeks ago

  • Set iptv not loading, I've deleted it and uploaded again and it's all the same. Please help here thanks!

    — by Harry 3 weeks ago

  • setiptv didnt open from yesterday it loads then closes didnt open

    — by ahmed 3 weeks ago

  • The setiptv in the Samsung TV don't access the menu because don't show any screen menu toolbar. Please advise !I already Uninstall and reinstall the app.Thank you

    — by Rodica Lupu 3 weeks ago

  • Hi there
    My iptv app not.loading.
    Try to start and after the logo, turn off by it self

    — by Peter 3 weeks ago

  • Hello ,
    I just bought the app, but the streams are not loading. Mac address e0:76:d0:63:5e:86. Everything is fine if I use other app.

    — by Pece Krstevski 1 month ago

  • Rectificatif, toutes mes excuses, il y a un souci de maintenance au niveau de ma banque. Je souhaite entrer en contact par WhatsApp avec un représentant. Merci

    — by AlexandreEriel 1 month ago

  • Bonjour, j'ai effectué l'opération en ligne hier à 22h via ma carte visa, mais mon compte n'est pas alimenté.

    — by AlexandreEriel 1 month ago

  • Ho cambiato l abbonamento internet di casa e con i nuovi dati non funziona più l app

    — by Vincenzo Marra 1 month ago

  • لقد قمة بشراء هذا البرنامج منذو اكثر من 3 سنوات وكثيراً ما يعلق ولان منذو الامس البرنامج لا يعمل لدي ارجو الاجابة
    شكراً

    — by Majed 1 month ago

  • It's saying can't read the m3u file. The format is not supported or service is inaccessible

    — by Okpuke Solomon 1 month ago

  • Dear Support team,
    I am facing an issue, the error say: can not read the m3u file, the format is not supported
    Mc: 70:af:24:9f:89:fb

    Kindly Assist

    Regards,

    — by Yumen 1 month ago

  • I have paid for the usage of this application since 2021, i was told is lifetime but now it telling me it can't load playlist.

    — by Okpuke Solomon 1 month ago

  • Dear Team.
    im realy very very very upset from this treatment ,i paid yester day for subscription mac id 1085267006 but no one answered me

    — by amr adel 1 month ago

  • I cannot get any channels on my SetIPTV app to work (I have Samsung TV). I have been told I should update my app. How do I do this?

    — by Chris Jordan 1 month ago

  • Hello,

    Recently we join set iptv my Mac id 4c:c9:5e:dd:13:86

    But now it’s not working it’s showing like this,

    “Can not read the m3u file. The format is not supported or your service is inaccessible please contact your playlist provider.”

    Please solve this issue as soon as possible.

    — by Nancy Chhibber 1 month ago

  • I keep getting a message saying authentication required when I want to watch some football or other programmes

    — by Tray 1 month ago

  • Good morning. my app still doesn't work, it opens but I can't do anything. MAC address: a0:d0:5b:a8:ac:de.
    Can I ask for help? Regards

    — by Tompie75 1 month ago

  • good morning everyone. My app hasn't been working for four days. Can You help me ? MAC address: a0:d0:5b:a8:ac:de

    — by Tompie75 1 month ago

  • i uploaded playlists on my setiptv account using my computer but they aren't showing up on the app on my tv. I did have 1 show up, but it didn't work, and now my tv screen in the app says it couldn't play it and i can't get the screen to return to the home page. I am on the 7 day free trial. thanks, sheryl darrow

    — by sheryl nann darrow 2 months ago

  • Hello there team, I have a problem with the app on a LG Smart TV. The series section is loading fine and i can see the thumbnail of the serie but its not clickable. When i try to press the "OK" button on my remote control nothing happen. In general everything is working except series section. Thank you in advance

    — by Dimitris 2 months ago

  • I paid for the application on August 28, 2023 (reference B080232456244674). MAC ADRESS: 28:39:5e:c1:a5:d2. When I start the application I get a message "The test period has expired"?

    — by Josip Kolarevic 2 months ago

  • Non riesco a scaricare l'applicazione su tv philips Android. Non è presente nello store e i file apk che si trovano non funzionano. Grazie

    — by Antonello 2 months ago

  • Some time ago I paid the application on this TV, 7 days ago I uninstalled and reinstalled it because I reset the TV, now it asks me for payment again. but I had already paid for it. how can i do now?

    — by Michele 4 months ago

  • I want to remove my account on setiptv, thank you for your understanding.

    — by Ismail sopi 4 months ago

  • I made the purchase on setiptv and I want to cancel the purchase because I made a mistake in the purchase.

    — by Ismail sopi 4 months ago

  • hello, I want to cancel this purchase because I made a mistake in the purchase, I want my money back in my account, thank you for your understanding.

    — by Ismail sopi 4 months ago

  • Upon renewal of my provider subscription; Everything was fine, but then it stopped. He tried to upload the channels and he recieved the message "Mac address is incorrect or setsysteme player not installed". However, now I am able to run the Live TV, but when I try VOD or Series channels, I get the message Loading forever. My Mac address is 58:39:5e:67:eb:b0

    — by Hany Abdelmalek 5 months ago

  • I have sent two previous messages regarding my tv it’s not worked since 2nd June and no reply am I wasting my time is this just a scam
    Very angry subscriber

    — by J daly 5 months ago

  • bonjour,
    Je rencontre un soucis avec mon application iptv sur ma tv philips.
    Je me suis acquitté de mon abonnement l année dernière et aujourd'hui on me demande de payer de nouveau.
    Voici la facture de l année dernière.
    Marchand : SET SYSTEME (600001936)

    Site web : http://www.manage-setiptv.com

    N° de commande Marchand : j0n4n8136962m0__6639

    N° de transaction : 21097SGDC13392

    Montant transaction : 165.0 MAD

    Pouvez vous m aider?
    Merci d avance.

    — by BABOUCHI 6 months ago

  • j ai un message d error 519 sur mon appli SET IPTV on me demande de contacter mon fournisseur

    — by paul serge nsoa nsoa 6 months ago

  • Hi this is the 3rd time i write to you regarding the issues i am facing to get the channels on my tv since 4 days and i could not get the connection with programs . i really dont know why customers get any reply or any excuse from your . I made complain and made feedback trying to get an answer from you but hopeless .Please advice me what to do to solve his issues .

    — by Majid Mohamad 6 months ago

  • Hi this is the 3rd time i write to you regarding the issues i am facing to get the channels on my tv since 4 days and i could not get the connection with programs . i really dont know why customers get any reply or any excuse from your . I made complain and made feedback trying to get an answer from you but hopeless .Please advice me what to do to solve his issues .

    — by Majid Mohamad 6 months ago

  • HI LOST CONNECT WITH ALL CHANNELS SINCE 3 DAYS ,CAN YOU PLEASE TAKE
    ACTION REGARDING THAT, I LOST FOLLOWING MY FAVORATE PROGRAMS.
    MY ORDER NO.8249.THANK YOU FOR YOUR KIND ATTENTIONS

    — by Majid Mohamad 6 months ago

  • HI LOST CONNECT WITH ALL CHANNELS SINCE 3 DAYS ,CAN YOU PLEASE TAKE
    ACTION REGARDING THAT, I LOST FOLLOWING MY FAVORATE PROGRAMS.
    MY ORDER NO.8249.THANK YOU FOR YOUR KIND ATTENTIONS

    — by Majid Mohamad 6 months ago

  • Mi app no funciona y no se por que

    — by Antonio 6 months ago

  • i’ve paid and it’s not working on my tv. I want a refund

    — by Mário Rocha 6 months ago

  • Allora io o pagato set iptv però metto tutti i dati della playlist e mi dice sempre playlist errata però io la stessa playlist la metto in un'altra iptv e funziona allora ditemi cosa devo fare io o pagato per avere setiptv e non e corretto che io non ne posso usufruire del servizio spero di avere una risposta al più presto grazie e buona giornata

    — by Vincenzo 7 months ago

  • La applicazione non mi funziona e non riesco a usare e usufruire del abbonamento ,risolvete questa problema io nn compro una licenza che non la posso usare

    — by Dragos 7 months ago

  • d0:d0:03:45:c8:ae non funzione e nella parte in alto a sinistra c’è scritto SETIPTV Licenze:lifetime. Come posso risolvere?

    — by Luigi 7 months ago

  • Bom dia . perdi o vosso número de contacto para renovar contrato

    — by Manuel António Martins vilas Boas 7 months ago

  • My status says that i am banned but nobody else expect one tv uses this account we have been having this problem since yesterday so i would like you to fix that

    — by dushe ajdini 7 months ago

  • i have problem with setiptv app it dosnt work please help me my MAK is :7273c1afea12

    — by Goce 7 months ago

  • i had payd for one year i had one week set iptv. now its dont work

    — by Goce 7 months ago

  • Mi cuenta se desactivado tengo que pagar otra ves? Mi Mac es 64:07:f6:02:12:37

    — by Edgar 7 months ago

  • Hi,
    I don't have a complaint, but I don't know how else to contact you. My husband has downloaded setiptv onto our TV, but the subscription runs out on 11.4.2023. Unfortunately my husband passed away in February and I have no idea how to renew the subscription. Could you please help me?
    Many thanks
    Katherine

    — by Katherine Melbourn 8 months ago

  • Per problemi tecnici ho dovuto fare un reset della smart tv. Dal momento che ho installato nuovamente l'applicazione acquistata, passati i 7 giorni mi dice di acquistare di nuovo l'applicazione.

    — by Angelo 8 months ago

  • It’s not working

    — by Nesrin 9 months ago

  • I just payed the money via my bank acount and the app is not working yet on my tv ,
    MAC: a69534bdbe6f

    — by Mohamed Amin 9 months ago

  • Not a complaint, just need advice please. I have a multi screen contract with AMB Konnect ( 3 screens )
    I already have your product running on one of my LG smart tvs, however I'm struggling to activate your app on my 2nd LG TV.
    Regards
    Graham Trolley

    — by Graham Trolley 9 months ago

  • good morning, i can't activate this MAC 38:68:a4:ae:cd:7b for iptv set app, i tried so many times with different cards! can you help me to activate? thanks iapello pietro domenico

    — by domenico 9 months ago

  • Hi, i really like your app but there’s only one thing i cant use it because i cant lock The group for adults, i can do only single channels but there is hundreds channels no point to code every single one, and olso there is no option to hide these group from The playlist. Other apps have this option so if you dont change this i will have to use a different app. Please do something

    — by Dominika 9 months ago

  • Bonjour, j'utilise l'application depuis plus d'un an. Maintenant pour renouveler ma liste m3u, comment recevoir le URL?

    — by Paul Hamen 10 months ago

  • Bonjour
    Mon adresse Mac set IPTV est déjà activé depuis longtemps et dernièrement quand j’envoie ma liste sur mon adresse Mac qui est 08ac154dc4de9d ce dernièr me demande code pin pourtant j’ai désactivé le code sur l’application je ne sais pas où le problème bien cordialement en attendant votre réponse

    — by Abdelghani El alami 10 months ago

  • Hi there,

    I hope you are well

    I have sent you a complaint with regarding a problem which I encountered with your app Set IPTV.Actually I didn’t receive any response from you until now and there is still problem and I can’t use of the app anymore.Could you please follow up this issue for me and let me know asap.
    Best regards
    Meti

    — by Meti 10 months ago

  • Hi there,

    I hope you are well

    I have sent you a complaint with regarding a problem which I encountered with your app Set IPTV.Actually I didn’t receive any response from you until now and there is still problem and I can’t use of the app anymore.Could you please follow up this issue for me and let me know asap.
    Best regards
    Meti

    — by Meti 10 months ago

  • Hi there,
    I have Set IPTV app on my Samsung smart TV .But there is an issue,the problem is after a few seconds the video stops and it needs to change the channel again.Could you please help me with this?
    Kind regards
    Meti

    — by Meti 10 months ago

  • Jag har nu en ny smart tv. Jag är kund hos er sedan 15 månader sen. Hur ska jag göra för att få Setiptv till den nya. Jag har ju betalt i 11 månader till? M.V.H. Tobbe

    — by Torbjörn Appelqvist 10 months ago

  • Rättelse Min Mac adress 78:bd:bc:39:1e:53

    — by Torbjörn Appelqvist 10 months ago

  • Min Mac adress 78:bd:bs:39:1e:53

    — by Torbjörn Appelqvist 10 months ago

  • Hej jag har köpt ny tv. Hur gör jag?

    — by Torbjörn Appelqvist 10 months ago

  • Hello

    — by Rahman 10 months ago

  • Hello,
    When I go to the SETIPTV website and upload something, it requires a PIN CODE.
    Which PIN CODE is it?
    Where can I find the PIN CODE?
    No PIN code was requested for the first time.
    Please can you help me?

    — by Steisi Vogli 10 months ago

  • Buongiorno non carica lista completa grazie

    — by Giuseppe 11 months ago

  • Buongiorno sono Dentale login Beppe12 78bdbc5a56b2 mac adress carico parziale della lista non completo grazie

    — by Giuseppe 11 months ago

  • Hallo, ich habe ein Problem mit der Aktivierung von setiptv, nach dem Wechsel des Fernsehers möchte ich die Aktivierung vornehmen und eine Zahlung über Paypal vornehmen

    — by Marzena Skibinska 11 months ago

  • Hiw can I find my url

    — by Badi Hakim 11 months ago

  • Dear All

    I bought your product 2 or 3 years ago. But it won't let me login to the system. My e-mail address and TV Mac address are listed below. I request your help in correcting the error.
    Mail : cagataypancaroglu@redacted
    Mac : 68:07:0a:34:0b:b1

    — by Çağatay Pancaroğlu 11 months ago

  • I try to pay my Mac but say is no a real Mac

    — by Carol 11 months ago

  • Salve ho acquistato il programma setiptv 6 mesi fa ho pagato 16.00 euro possiedo una lista
    E da 1 mese che non mi funziona più mentre il altri programmi la lista va ok

    — by Davide 1 year ago

  • I had 1 year subscription and the application restarted and everything is gone.

    — by Mouin 1 year ago

  • more than fivr days noz this app is not working anymore on my firestick. It pups up an error message like "the page at http: setiptvworker.com says error 519" and "object error". I made a complaint already but nothing you said. How can you let me be able to see the world cup and stop making me lose match please. please and please. thank you

    — by AUBIN BERENGER AZANGUE 1 year ago

  • 389361

    — by slim 1 year ago

  • No tengo señal

    — by Rosario vasquez 1 year ago

  • Please, I need your help with the IP TV Or ministra player is disabled. Can you please call me at 6178031528.

    — by Dunel 1 year ago

  • No está lista mi activación

    — by Rosario vasquez 1 year ago

  • Bonjour,
    Depuis quelques jours je ne peux regarder mes chaines convenablement car il y a de nombreuses micro coupures de plus est aujourd'hui j'ai un message d'erreur en m'indiquant que les services sont inaccessible!!!!
    Pouvez vus rapidement me dire ce qui se passe?
    Dans l'attente d'une réponse rapide de votre part...
    Cdlt

    — by Bruno GONZALES 1 year ago

  • there is message on my tv that m3u file is not supported

    — by Mohamed Ramadan Mohamed Ali 1 year ago

  • Min kamrat har en kanallista som heter cmore och en som heter viaplay på eran app.Det har inte jag,varför?

    — by Bengt Friberg 1 year ago

  • non funziona l applicazione...il mio mac e 6ab038d98138f0 intestato a ciampolini simone...non funziona da circa 2 settimane

    — by Simone ciampolini 1 year ago

  • Verkar som att jag har fel "version"
    Kollade med min kamrat och han har en på svenska

    — by Bengt Friberg 1 year ago

  • Salve, volevo sapere se avete un setiptv apk funzionante su firestik

    — by Gerardo Fioretti 1 year ago

  • Hola,e instalado la aplicación y e pagado pero no tengo el URL que me pide después de meter el Mac de mi TV,podríais enviarlo porfavor

    — by José Luis Martín dominguez 1 year ago

  • Contrate set iptv hace 2 años y pague 16 euros y me dijisteis que era un pago único para siempre.Ayer quise utilizar su aplicación y no me dejaba poner la lista porque me pedía que pagará set iptv otra vez.Espero me resuelvan el problema.Gracias

    — by Juan Jose 1 year ago

  • Bonjour
    J ai installé set iptv en.essai il y a une semaine . J avais pris une offre d iptv et tout fonctionnait parfaitement. Hier j ai acheté l application puisque l essai était terminé et plus rien n est accessible alors que du côté de l iptv tout est en ordre . Le problème vient donc de l application. Je sais que vous ne remboursez pas mais plus rien ne fonctionne depuis que j ai payé donc il faut trouver une solution

    — by Syl Sagawe 1 year ago

  • La mia applicazione a set iptv alla televisione è circa una settimana che non funziona il mio mac 6ab038d98138f0 spero che me lo ripristinate al più presto dato che ho pagato regolarmente...grazie

    — by Simone ciampolini 1 year ago

  • I purchased your app, but is not working on my Samsung 8K TV. Only happens is a black screen when opening app.
    Please asist or refund. Thanks.

    Webwinkelgegevens


    Recieve number: 4766117916021049
    Setsystem


    contact@redacted
    212 668742201

    — by hans99 1 year ago

  • Hi my probleme is i search a Channel free

    — by Alto Nzau 1 year ago

  • Έχω συνδρομή στο sep iptv και θέλω να κάνω ανανέωση της συνδρομής μου αλλά δεν βρίσκω που μπορώ να την κάνω ευχαριστω

    — by ACHILLEFS 1 year ago

  • Although we paid the unlimited App Access for TV, it says that the license expired today on 1Nov2022! Please Check and contact for Details (f.eg .MAC Adress) BR, Alexandru Rantz

    — by Rantz 1 year ago

  • Jag vill förlänga abonnemang hos er.

    — by Torbjörn Appelqvist 1 year ago

  • Requiring me to register again as app has expired
    Brian Robertson
    AB510YX

    — by Brian Robertson 1 year ago

  • Hi My service is not working can u check

    — by Yawar hassan 1 year ago

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