Published by Digital Data Communications Asia Co., Ltd

Report an issue with Cam Viewer 1.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Cam Viewer 1?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Digital Data Communications Asia Co., Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Cam Viewer 1 image 1 contact Cam Viewer 1 image 2

Cam Viewer 1 Customer Insights

1. This is my opinionImpossible to use this...avoid buying any camera from conceptronicsEasy plug and play...5 mins!Won't find my camera regardless what I click or type into the (obscurely named) boxes.

2. To do it very easily I connect the camera with a RJ45 cable (netwok cable) to the router and there is not need for settings (only the first time).

3. Camera works fine in my browser and in the Windows app so must be a problem with this.

4. I am using this app since 2015 and taking it with me on trips and houses as for work need to move very often abroad.

5. Excellent.bad video resolutionamazingI took 15min to setup via wireless and it's bad the lack of information.

6. Checking on the phone anytime and always works.

7. Cameras are good (1080p) but not the software, at all.

8. You should improve it asap or say goodbye to your brand in a middle-term.

Steps to Troubleshoot & Fix Cam Viewer 1 Issues

1. Fix Cam Viewer 1 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cam Viewer 1: Restarting the app will resolve most errors.
  2. Update the Cam Viewer 1 App. Here is how:
    1. On Android goto PlayStore » Search for "Cam Viewer 1" » Open Cam Viewer 1 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cam Viewer 1 » click "UPDATE".
  3. Clear Cam Viewer 1 app cache: Clearing cached data will force your app to retrieve the latest data directly from Cam Viewer 1 servers.
    1. On Android, goto Settings » Apps » Select "Cam Viewer 1" » click Storage » click "Clear Cache".
  4. Check Cam Viewer 1 app permissions. If any of these permissions required to use your device's features are disenabled, Cam Viewer 1 might not work.
  5. Uninstall and reinstall Cam Viewer 1. If nothing else has worked, completely uninstall Cam Viewer 1 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cam Viewer 1 not working


2. Fix Cam Viewer 1 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cam Viewer 1 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cam Viewer 1 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cam Viewer 1 may not be able to connect to the Internet when running in the background.

Reported Issues