Contact MySudo Customer Service

Why should I report an Issue with MySudo – Protect your identity?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Anonyome Labs, Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Why does the iOS version have more features like credit card and being able to use it on a computer? When the features are equal between iOS and Android I will give it 5 stars.EDIT: Mostly satisfied.

2. I'm also disappointed that Android is treated as an afterthought, with the iPhone version having features I was expecting and hoping to use, such as the ability to sync my account with my desktop.

3. It seems very secure and being able to give people numbers and to get rid of a number if someone bad gets a hold of it is awesome.

4. These features have been "coming soon" for so long, Half Life 3 might come out before they're released.It's the best, but that doesn't mean it's perfect.

5. It needs a lot of features still to be built in and it seems like they are working on it but it's not there yet.

6. (Notifies me I've reach my text limit, even though I have the Unlimited Plan.) FaceTime for the deaf would be nice.

7. I have been trying for days to get a number in my area code and the closest available is a state away.

8. Looking forward to seeing this app and platform evolve!I really love the idea of this, I heard about it from The Privacy, Security, & OSINT Show.

9. Trac+mint is your friendGreat app, work in progress on Android though.

10. Also if you make and pay for an account on Android switching to iPhone is near impossible.

11. You would think it would be as easy as no longer blacklisting a device, but apparently not.This seems like a fantastic app.

1. Fix MySudo Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MySudo: Restarting the app will resolve most errors.
2. Update the MySudo App. Here is how:
   1. On Android goto PlayStore » Search for "MySudo" » Open MySudo – Protect your identity » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MySudo » click "UPDATE".
3. Clear MySudo – Protect your identity app cache: Clearing cached data will force your app to retrieve the latest data directly from MySudo servers.
   1. On Android, goto Settings » Apps » Select "MySudo – Protect your identity" » click Storage » click "Clear Cache".
4. Check MySudo app permissions. If any of these permissions required to use your device's features are disenabled, MySudo might not work.
5. Uninstall and reinstall MySudo. If nothing else has worked, completely uninstall MySudo then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MySudo not working

2. Fix MySudo Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MySudo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MySudo not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MySudo may not be able to connect to the Internet when running in the background.