Published by accountlab on Jan 5, 2024

Report an issue with video player.
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Why should I report an Issue with video player for android?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of accountlab to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact video player for android image 1 contact video player for android image 2

About video player for android

1. video player is one of the best in audio video player category. it supports all types of video format and audio format. video player also plays ultra high definition video files too. equalizer helps you to make your audio playing super cool. enjoy ultimate high quality video player. - plays AVI , MP3 , WAV , AAC , MOV , MP4 , WMV , RMVB, FLAC , 3GP , M4V , MKV , TS , MPG , FLV , etc. video player is based on VLC for Android Beta, and licensed under the GNU General Public License version 3 or later .

video player Customer Insights

1. just that sometimes ads makes it delay when open to next level5 Star rating to this App b'cos each of all videos is carefully selected keep and stick to his own categories so that I'm easy to know of it originality without headache to select...bravo for that 👌👍Great app.

2. I've tried many times with other apps to play music, videos, and camera shot video and pictures,but this one is by far the best of them all.

3. It also plays in the background incase you do not want to display the video in question.this app used to work great until the latest Android 13 update.

4. But this app revealed them allI have never experienced such an amazing app easy to use and clear and Screen and picture thanks guysSmooth and simple to operateSimp.e and effective.

5. I haven't been able trace my other videos for 2 years now.

6. now, even after setting permissions it will not open video files.This app is very good and and faster.

7. Congrats for a well done initiative.The video is quite clear.

8. Will definitely be recommending it to everyone I know.It's an excellent application for playing videos mp4, 3g etc.

9. Great picture, sound, and very simple.

10. I have identified a white and block viewing themes with the latter being better.

11. This includes identifying storage, file location and size.

Steps to Troubleshoot & Fix video player Issues

1. Fix video player Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart video player: Restarting the app will resolve most errors.
  2. Update the video player App. Here is how:
    1. On Android goto PlayStore » Search for "video player" » Open video player for android » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for video player » click "UPDATE".
  3. Clear video player for android app cache: Clearing cached data will force your app to retrieve the latest data directly from video player servers.
    1. On Android, goto Settings » Apps » Select "video player for android" » click Storage » click "Clear Cache".
  4. Check video player app permissions. If any of these permissions required to use your device's features are disenabled, video player might not work.
  5. Uninstall and reinstall video player. If nothing else has worked, completely uninstall video player then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing video player not working


2. Fix video player Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make video player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to video player not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, video player may not be able to connect to the Internet when running in the background.

Reported Issues