Published by accountlab on Apr 3, 2024

Report an issue with MP3 Cutter.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with MP3 Cutter?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of accountlab to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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MP3 Cutter Customer Insights

1. I thought that I would be able to make a video with my mp3 cuts but now it's taking me even longer because I have to delete this stupid app and use another.Sorry to dissapoint the others but this is the best one yet! The cut is clean! All the other features like delete' and rename' are fantastic! The ads are minimal.

2. Great.I think it worked in the past but recently I tried to use this to cut out outros left in some of the songs I have downloaded, but the mp3s that get loaded are around only the first 3 seconds rather than the whole thing.

3. Every time I make a cut, it either makes the beginning of the audio fade in (this is NOT an audio editing app) or cuts off the end too fast.

4. I wound up trimming the big file with extra room on each end of the clip, saved it, then did further trimming on the new clip file to get what I used to be able to do in one step.

5. Nice app, just needs some polishing.Needed to produce a complex compilation of audio clips for a presentation.

6. Wanted the first 8 seconds of a track, which it did fine but the file is still 3 minutes long of silence.

7. And, what happened to merging files? I wanted to string 3 clips together, but it looks like there's no way to do that in this app anymore.

8. Ads were there, some interesting I might add, but not annoying or "in your face." Great job.This app is horrible! I made about 86 mp3 cuts and I have to redo over half of them.

9. Makes zero sense.This is a great music editor.

10. They have to make money somehow.(Update) Still using it and it's still the best.5 STARS!🌟🌟🌟🌟🌟 THIS is my very favorite ringtone cutter because it's perfect.

11. (update) This is still my favorite mp3 editor.(Update) again still great.

Steps to Troubleshoot & Fix MP3 Cutter Issues

1. Fix MP3 Cutter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MP3 Cutter: Restarting the app will resolve most errors.
  2. Update the MP3 Cutter App. Here is how:
    1. On Android goto PlayStore » Search for "MP3 Cutter" » Open MP3 Cutter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MP3 Cutter » click "UPDATE".
  3. Clear MP3 Cutter app cache: Clearing cached data will force your app to retrieve the latest data directly from MP3 Cutter servers.
    1. On Android, goto Settings » Apps » Select "MP3 Cutter" » click Storage » click "Clear Cache".
  4. Check MP3 Cutter app permissions. If any of these permissions required to use your device's features are disenabled, MP3 Cutter might not work.
  5. Uninstall and reinstall MP3 Cutter. If nothing else has worked, completely uninstall MP3 Cutter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MP3 Cutter not working


2. Fix MP3 Cutter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MP3 Cutter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MP3 Cutter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MP3 Cutter may not be able to connect to the Internet when running in the background.

Reported Issues