contact Neos SmartHome

Contact Neos SmartHome

App by Neos Ventures Ltd




Report an issue with Neos SmartHome.
Send the customer service your feedback so they can fix your issue asap.

Already have an account? Login here



Why should I report an Issue with Neos SmartHome?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Neos Ventures Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



Neos SmartHome Features and Description

{Check in on your home from anywhere in the world with the Neos SmartHome app, that brings your Neos SmartCam to life. Never forget to set your security system again with our apps clever auto arming feature, that arms your camera automatically when you leave home. You can also receive alerts to your smartphone if your camera senses movement or a loud noise. Capture something you want to save? No problem, with the Neos SmartHome app you can save and share video clips straight from your app. Listen and talk to your pets, family or visitors from anywhere using the two-way audio feature. As standard, the Neos SmartHome app brings you: • In-app support chat function • Auto Arming • 14 day cloud storage and 12 second clips • View live 1080p HD clips • Automatic infrared night mode • Multiple camera support • Sensitivity settings • Works with Alexa • SD card recording Want to supercharge your app? With Neos Boost get access to advanced features, including: • 5x longer clips • Up to 12 hours of recording time per day • Set personalised Activity Zones • Set specific Security Schedules Upgrade to Neos Boost for just £2.49 per month. Who are Neos? We’re the UK’s first-ever connected home insurance specialist. We love smart home technology... but we don’t like the price tag often attached to the latest tech innovations. We believe that everyone should be able to afford the sense of reassurance that smart home tech can provide. So, we’re on a mission to make that possible and enable millions of families in the UK to stay connected to home and loved ones. Keeping an eye on what matters most, when it most matters. Interested in getting a Neos SmartCam? Visit ​shop.neos.co.uk Neos Boost Terms of Use can be found at https://neos.co.uk/wp-content/uploads/2019/07/Boost-Terms-and-Conditions-.pdf

contact Neos SmartHome image 2   contact Neos SmartHome image 2

Reported Issues


No Issues reported yet. Be the first to report one!





Search for another app