how to cancel Neos SmartHome

How to Cancel Neos SmartHome

Published by Neos Ventures Ltd | Updated: Apr 25, 2022



Learn how to cancel Neos SmartHome subscription on iPhone, Android, Paypal or directly.


Table of Contents:

  1. Cancel on iphone
  2. Cancel on android
  3. Cancel on Paypal
  4. Cancel via Email
  5. Cancel on Website


cancel Neos SmartHome subscription   cancel Neos SmartHome subscription 2


Reading time: 41 seconds

Cancel Neos SmartHome Subscription on iPhone & iPad

  1. On your phone, open "Settings" and tap your Apple ID profile.
  2. Click "Subscriptions" and select "Neos SmartHome".
  3. Click "Cancel Subscription" and confirm the cancellation.

Alternative method via AppStore:

  1. Goto the Appstore » your Profile » Subscriptions.
  2. select "Neos SmartHome" and click "Cancel Subscription".


Cancel Neos SmartHome Subscription on Android


  1. Launch the PlayStore app and click the hamburger menu icon.
  2. Select "Subscriptions" » tap "Neos SmartHome" » click "Cancel Subscription".
  3. Your subscription to Neos SmartHome will now be canceled.


Cancel Neos SmartHome Subscription on PayPal

  1. Sign in to your PayPal Account and click "Settings ".
  2. Select "Payments" and click "Manage Automatic Payments".
  3. Under Automatic Payments tab, click "Neos SmartHome" or "Neos Ventures Ltd" » "Cancel".
  4. You are now unsubscribed from Neos SmartHome


Cancel Neos SmartHome via Email

  1. Open your email app
  2. Provide all the relevant information regarding your account.
  3. Provide a reason for the cancelation.
  4. Send the email to [email protected] Login to see email.

Alternatively, you can directly ask Neos SmartHome customer service to cancel your subscription using the form below:

Already have an account? Login here


Cancel Subscription Directly on Neos SmartHome's Website

  1. Visit their website - https://neos.co.uk and login to your account.
  2. Goto your profile or account page and click "Billings" or "Subscriptions".
  3. Click "Cancel" to remove your subscription.



About Neos SmartHome App

Check in on your home from anywhere in the world with the Neos SmartHome app and control all of your Neos devices and services in one place. Never forget to set your security system again with our apps’ clever auto-arming feature, that arms your system automatically when you leave home. Receive notifications directly to your smartphone if any of your devices picks up unusual activity, from motion detected through your Neos SmartCam and motion sensor devices to the humidity getting too high on your Smart Leak device. Relax, Neos has you covered. As standard, the Neos SmartHome app brings you: Instant alerts when your devices detect something unusual Easy in-app set up Auto-Arming In-app support chat function 14-day Cloud storage and 12-second clips View live 1080p HD clips Works with Alexa Temperature and humidity range setting Battery life indicator Want to supercharge your app? With Neos Boost get access to advanced features, including: 5x longer clips Up to 12 hours of recording time per day Set personalised Activity Zones Set specific Security Schedules Upgrade to Neos Boost for just £2.49 per month. Who are Neos? We love smart home technology, but we don’t like the price tag often attached to the latest tech innovations. We believe that everyone should be able to afford the sense of reassurance that smart home technology can provide. We work with innovators and best in-class manufacturers who share our mission and values to create high-quality, easy to use products that are big on features and small on price. We provide our smart tech solutions to business around the globe to help more people protect the places that matter most to them. Interested in getting some Neos devices? Visit ​shop.neos.co.uk Neos Boost Terms of Use can be found at https://neos.co.uk/wp-content/uploads/2019/07/Boost-Terms-and-Conditions-.pdf

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Reported Cancelation Issues


Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I would like to cancel my subscription. The latest subscription order number is GPA.3378-7121-2282-67671..19

    — by Ching Liu on Mar 05 2022


  • I would like to cancel my subscription scription

    — by Christopher Hadaway on Sep 05 2021







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