How To Delete Neos SmartHome Completely
In this article, we will show you how to delete your Neos SmartHome account, get them to delete your personal data too and delete the Neos SmartHome app if you have it installed on your Iphone, Ipad or Android. So, if you want to end your relationship with Neos SmartHome completely, keep reading.
Table of Contents:
Delete Neos SmartHome Account via Email
There are 2 methods to get your data (and account) deleted by Neos SmartHome. They are:
- Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
- Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.
Now we understand what the laws entail, You can delete your account by contacting Neos SmartHome via email. Here is how to handle the account data deletion request:
- In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
- Provide all the relevant information regarding your account with Neos SmartHome.
- Mention the Law under which you make your request - GDPR or CCPA
- Notify Neos SmartHome of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
- Send your email to [email protected] Login to see email.
How To Delete Neos SmartHome's App from your Phone
There are many reasons you may want to get rid of Neos SmartHome on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete Neos SmartHome from an iPhone or Android device:
Deleting Neos SmartHome app from an Iphone
If you want to delete Neos SmartHomes from your iphone, here’s what you should do:
- From your home screen, tap the Neos SmartHome icon and hold till all apps start shaking.
- An "X" sign will appear on the top right corner of the app.
- Click the "X" sign on Neos SmartHome.
- Tap the red delete button and viola!
- From your Iphone settings, click on "General".
- Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
- Click the Neos SmartHome app you want to delete.
- Select "Delete Neos SmartHome" on the next screen and confirm delete.
Deleting Neos SmartHome app from your Android device
To delete Neos SmartHome from your android device, here's what you should do:
- Open Google Play
- From the hamburger menu icon, go to "My Apps & Games".
- From the list of available apps on your device, click on Neos SmartHome.
- Next, tap "Uninstall".
- From your home screen or app drawer, tap and hold the Neos SmartHome app you want to delete.
- Click the part of the screen that shows "Uninstall".
- Go to your Android phone settings.
- Click on 'Apps'.
- Select the Neos SmartHome app you want to delete.
- Click "Uninstall".
Neos SmartHome Software Details
Check in on your home from anywhere in the world with the Neos SmartHome app, that brings your Neos SmartCam to life. Never forget to set your security system again with our apps clever auto arming feature, that arms your camera automatically when you leave home. You can also receive alerts to your smartphone if your camera senses movement or a loud noise. Capture something you want to save? No problem, with the Neos SmartHome app you can save and share video clips straight from your app. Listen and talk to your pets, family or visitors from anywhere using the two-way audio feature....