Published by Mapway on May 13, 2024

Report an issue with Washington DC Metro Route Map.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Washington DC Metro Route Map?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mapway to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Washington DC Metro Route Map Customer Insights

1. Will not select best route.Doesn't include the new silver line extension.beautifully designedUseful when on METRO Rail to enjoy events in the city and we traveling to and from during working hours...I opened it and in minutes was confronted with a full-screen ad that simply would not go away, rendering the app literally unusable.

2. There are much better DC metro apps out there.Not even good at planning routes: can't enter arrival or departure timesNo train times, just route planning, with Uber ads.

3. Ridiculuous interface, no way to select source and destination points, does not take street addresses.

4. Waste of time.I was bombarded with ad options, and shortcuts do not work.Really stupid, totally not intuitive.

Steps to Troubleshoot & Fix Washington DC Metro Route Map Issues

1. Fix Washington DC Metro Route Map Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Washington DC Metro Route Map: Restarting the app will resolve most errors.
  2. Update the Washington DC Metro Route Map App. Here is how:
    1. On Android goto PlayStore » Search for "Washington DC Metro Route Map" » Open Washington DC Metro Route Map » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Washington DC Metro Route Map » click "UPDATE".
  3. Clear Washington DC Metro Route Map app cache: Clearing cached data will force your app to retrieve the latest data directly from Washington DC Metro Route Map servers.
    1. On Android, goto Settings » Apps » Select "Washington DC Metro Route Map" » click Storage » click "Clear Cache".
  4. Check Washington DC Metro Route Map app permissions. If any of these permissions required to use your device's features are disenabled, Washington DC Metro Route Map might not work.
  5. Uninstall and reinstall Washington DC Metro Route Map. If nothing else has worked, completely uninstall Washington DC Metro Route Map then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Washington DC Metro Route Map not working


2. Fix Washington DC Metro Route Map Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Washington DC Metro Route Map be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Washington DC Metro Route Map not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Washington DC Metro Route Map may not be able to connect to the Internet when running in the background.

Reported Issues