Contact Hong Kong Metro Map & Routing Customer Service

Why should I report an Issue with Hong Kong Metro Map & Routing?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mapway to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The apps "Explore city Metro" for other systems are 10x better.Was doing ok with this app until I realised HK MTR map was out of date and did not show recent extension to the networki've used this app the first time i went to hongkong (on a diy tour) and its VERY VERY VERY HELPFUL.work only once.

2. for now this application is not works on huawei phonesQuick, easy to use and clear information.

3. If you just want to quickly check the train status, this will instead blast a full screen video add at full volume, which can't be dismissed.

4. Must have app when visiting Hong KongEasy to use and very helpful for navigating the city using the MTR.

5. For a foreigner new to Hong Kong it made getting around very seamless indeed.This app sucks as a subway route planner.

6. Ads are VERY intrusive.on huawei phones this application only works 1 time.

7. It wastes your roaming data on its spam instead of giving you any useful information.

8. when clear settings through the application manager.

9. Map view for route very helpful.

10. then it will get caught on the red screen.

11. The functionality is terrible and usage is mediocre.

1. Fix Hong Kong Metro Map & Routing Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Hong Kong Metro Map & Routing: Restarting the app will resolve most errors.
2. Update the Hong Kong Metro Map & Routing App. Here is how:
   1. On Android goto PlayStore » Search for "Hong Kong Metro Map & Routing" » Open Hong Kong Metro Map & Routing » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hong Kong Metro Map & Routing » click "UPDATE".
3. Clear Hong Kong Metro Map & Routing app cache: Clearing cached data will force your app to retrieve the latest data directly from Hong Kong Metro Map & Routing servers.
   1. On Android, goto Settings » Apps » Select "Hong Kong Metro Map & Routing" » click Storage » click "Clear Cache".
4. Check Hong Kong Metro Map & Routing app permissions. If any of these permissions required to use your device's features are disenabled, Hong Kong Metro Map & Routing might not work.
5. Uninstall and reinstall Hong Kong Metro Map & Routing. If nothing else has worked, completely uninstall Hong Kong Metro Map & Routing then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Hong Kong Metro Map & Routing not working

2. Fix Hong Kong Metro Map & Routing Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Hong Kong Metro Map & Routing be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Hong Kong Metro Map & Routing not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Hong Kong Metro Map & Routing may not be able to connect to the Internet when running in the background.