Published by Routingo on Sep 13, 2024

Report an issue with Routingo Route Planner.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Routingo Route Planner?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Routingo to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Routingo Route Planner image 1 contact Routingo Route Planner image 2

Routingo Route Planner Customer Insights

1. Developer needs to Reply! The app doesn't update the routes that are deleted and brings back old ones as soon as the new one is added.

2. Closes the app when back arrow is pressed.Why i cant use the planner.

3. The page is blank and it crashes.

4. Already subscribe.

Steps to Troubleshoot & Fix Routingo Route Planner Issues

1. Fix Routingo Route Planner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Routingo Route Planner: Restarting the app will resolve most errors.
  2. Update the Routingo Route Planner App. Here is how:
    1. On Android goto PlayStore » Search for "Routingo Route Planner" » Open Routingo Route Planner » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Routingo Route Planner » click "UPDATE".
  3. Clear Routingo Route Planner app cache: Clearing cached data will force your app to retrieve the latest data directly from Routingo Route Planner servers.
    1. On Android, goto Settings » Apps » Select "Routingo Route Planner" » click Storage » click "Clear Cache".
  4. Check Routingo Route Planner app permissions. If any of these permissions required to use your device's features are disenabled, Routingo Route Planner might not work.
  5. Uninstall and reinstall Routingo Route Planner. If nothing else has worked, completely uninstall Routingo Route Planner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Routingo Route Planner not working


2. Fix Routingo Route Planner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Routingo Route Planner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Routingo Route Planner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Routingo Route Planner may not be able to connect to the Internet when running in the background.

Reported Issues