Contact Navigation Pro Customer Service

Why should I report an Issue with Navigation Pro: Maps on Watch?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Smartwatch Studios to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It requires the free companion app "Navigation Pro" from Samsung Galaxy Apps. - Install Samsung Gear and connect with your Gear smartwatch. - Install this "Navigation Pro" app on your watch. - Install "Navigation Pro" app from Google Play on your phone. - Allow the app to read notifications. (Go to: Settings > Security > Notification Access and enable Navigation Pro). - Start Google Maps Navigation and instructions will be pushed to your smartwatch. - Ensure your Gear watch is connected to Phone and you have "Galaxy Wearable" installed. - If the app still only shows the "Ready" message, please ensure that maps notifications are activated and displayed on your phone (Go to: Settings > Apps > Maps and enable "Show notifications").

2. Displays Google Navigation instructions from the phone on your Samsung watch.

3. Features autostart with navigation, voice output, customizable vibration, 102 languages, options for themes, speedometer and much more!

4. The Wear OS app is not standalone and requires phone interaction in order to function.

5. Great for driving, cycling and public transport.

6. Compatible with all Galaxy Watch models, Gear S2 / S3 / Sport, Gear 1, Gear 2, Gear S.

1. Setup can potentially be a pain, but my experience was straightforward and only took a few minutes of making sure the proper permissions were granted on the phone and watch.Turns on my watch navigation when I'm in my car and runs down my watch battery.

2. For example, the ability for the screen to turn off in between turns, or the ability to go to a different screen on the watch and then go back to directions.

3. The only thing I'm not crazy about is how the navigation starts automatically on my watch when navigating with my phone in a vehicle (but I'm also not sure I can't change that).

4. Edit: In the Advanced settings, watch navigation is easily disabled in vehicles!Used to have the original Galaxy Watch and used this app.

5. As soon as I uninstalled the phone portion of the app, the phone again worked with the car- the watch lived peacefully with the phone and the car.

6. Went to the Galaxy Watch 4 because it had the native Google Maps app on it and wow, I almost returned the watch because the Maps experience was so terrible.

7. The watch vibration signaling an upcoming turn happens way to late to be useful.

8. This is in turn destroys the battery life of your watch.

9. I tried deleting phone from watch and car and re-pairing both.

10. Once the phone paired with the car the watch app would not function at all.

11. If you navigate to any other application or home screen on your watch the app will no longer alert you at all.

1. Fix Navigation Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Navigation Pro: Restarting the app will resolve most errors.
2. Update the Navigation Pro App. Here is how:
   1. On Android goto PlayStore » Search for "Navigation Pro" » Open Navigation Pro: Maps on Watch » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Navigation Pro » click "UPDATE".
3. Clear Navigation Pro: Maps on Watch app cache: Clearing cached data will force your app to retrieve the latest data directly from Navigation Pro servers.
   1. On Android, goto Settings » Apps » Select "Navigation Pro: Maps on Watch" » click Storage » click "Clear Cache".
4. Check Navigation Pro app permissions. If any of these permissions required to use your device's features are disenabled, Navigation Pro might not work.
5. Uninstall and reinstall Navigation Pro. If nothing else has worked, completely uninstall Navigation Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Navigation Pro not working

2. Fix Navigation Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Navigation Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Navigation Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Navigation Pro may not be able to connect to the Internet when running in the background.