Contact BurnsOffroad Customer Service

Why should I report an Issue with BurnsOffroad: Offline Map & Navigation?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Alexander Burn to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Without off line maps it would not be worth taking up space but off line maps download to device main memory it seems.Watch out for the registration email you get after installing this app with directions to "open this in your browser"! It had 13 attachments all named "noname" Seemed kind of suspicious to me so I deleted the email and removed the app.This is an very interesting app, we can share our trips way with friends, share the travel experience with others, I.

2. can even use the offline maps......, interestingWould be nice to try directions for free, that way i could try and if i liked i would purchase ! Paying for tomtom go at the moment and my subscription is coming to a end.Bad. Map isnt smooth and after trying to download map it says errorDL it and it tells you theyve stopped development and to dl so other app.

3. Overall the app looks good but cant find out if the map downloads will go to SD card.

4. the app itself downloads to device memory only.

5. I will change this rating if I can find an answer.

1. Fix BurnsOffroad Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BurnsOffroad: Restarting the app will resolve most errors.
2. Update the BurnsOffroad App. Here is how:
   1. On Android goto PlayStore » Search for "BurnsOffroad" » Open BurnsOffroad: Offline Map & Navigation » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BurnsOffroad » click "UPDATE".
3. Clear BurnsOffroad: Offline Map & Navigation app cache: Clearing cached data will force your app to retrieve the latest data directly from BurnsOffroad servers.
   1. On Android, goto Settings » Apps » Select "BurnsOffroad: Offline Map & Navigation" » click Storage » click "Clear Cache".
4. Check BurnsOffroad app permissions. If any of these permissions required to use your device's features are disenabled, BurnsOffroad might not work.
5. Uninstall and reinstall BurnsOffroad. If nothing else has worked, completely uninstall BurnsOffroad then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BurnsOffroad not working

2. Fix BurnsOffroad Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BurnsOffroad be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BurnsOffroad not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BurnsOffroad may not be able to connect to the Internet when running in the background.