Published by Smart Utility Mobile Apps Studio

Report an issue with Free Presets.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Free Presets for Lightroom?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Smart Utility Mobile Apps Studio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Free Presets Customer Insights

1. ❀️I have the whole Adobe Programs, and I Love it! Desktop versions too..These addon/free presets are gonna be great to use!!! Thanks Lightroom!!πŸ’₯πŸ“ΈπŸ’₯πŸ’― Had to come back and say... These are truly GREAT!πŸ˜πŸ‘πŸ’― THANKS!!This is good, you don't need to buy the presets you'll just watch ad and it's good to go.

2. πŸ™ƒYes finally I have other present apps but this does surpass them, I mean wow thanks really helpful I love creating with my camera the winner shots but a added tool with my lightroom mobile is awesomeReally helpful, I don't need to purchase presets like the other apps.

3. It's all free!This is a good app, you don't nees to buy presets you'll just watch ads and it's good to go.Very nice, even though too much ads.

4. It's a good app! Lot of ads but I can manage as long as those ads are my way of payment to get the presets.

5. Presets are all free.Since it's free and has all the presets I am looking for, I wouldn't mind the ads.

6. Keep up the good work.

Steps to Troubleshoot & Fix Free Presets Issues

1. Fix Free Presets Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Free Presets: Restarting the app will resolve most errors.
  2. Update the Free Presets App. Here is how:
    1. On Android goto PlayStore » Search for "Free Presets" » Open Free Presets for Lightroom » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Free Presets » click "UPDATE".
  3. Clear Free Presets for Lightroom app cache: Clearing cached data will force your app to retrieve the latest data directly from Free Presets servers.
    1. On Android, goto Settings » Apps » Select "Free Presets for Lightroom" » click Storage » click "Clear Cache".
  4. Check Free Presets app permissions. If any of these permissions required to use your device's features are disenabled, Free Presets might not work.
  5. Uninstall and reinstall Free Presets. If nothing else has worked, completely uninstall Free Presets then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Free Presets not working


2. Fix Free Presets Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Free Presets be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Free Presets not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Free Presets may not be able to connect to the Internet when running in the background.

Reported Issues