Published by Smart Utility Mobile Apps Studio

Report an issue with Heic Converter.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Heic Converter - Heic to Jpg converter?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Smart Utility Mobile Apps Studio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Heic Converter Customer Insights

1. Great job new programmer dude!Unable to access my sd card and ad overload.

2. There are many better apps out there, avoid this one.Most converters have too many ads, not this one! It lets you convert to jpeg or put quickly and easily.

3. An app that shows plenty of disruptive full-screen ads, and is also extremely slow at converting.

Steps to Troubleshoot & Fix Heic Converter Issues

1. Fix Heic Converter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Heic Converter: Restarting the app will resolve most errors.
  2. Update the Heic Converter App. Here is how:
    1. On Android goto PlayStore » Search for "Heic Converter" » Open Heic Converter - Heic to Jpg converter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Heic Converter » click "UPDATE".
  3. Clear Heic Converter - Heic to Jpg converter app cache: Clearing cached data will force your app to retrieve the latest data directly from Heic Converter servers.
    1. On Android, goto Settings » Apps » Select "Heic Converter - Heic to Jpg converter" » click Storage » click "Clear Cache".
  4. Check Heic Converter app permissions. If any of these permissions required to use your device's features are disenabled, Heic Converter might not work.
  5. Uninstall and reinstall Heic Converter. If nothing else has worked, completely uninstall Heic Converter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Heic Converter not working


2. Fix Heic Converter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Heic Converter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Heic Converter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Heic Converter may not be able to connect to the Internet when running in the background.

Reported Issues